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- Tasks: Respond to customer enquiries, manage bookings, and support admin procedures.
- Company: Purpose-led travel services company based in Leeds.
- Benefits: Opportunity to enhance customer experiences and develop your skills.
- Why this job: Join a team that values high-quality service and makes a difference.
- Qualifications: Excellent communication skills and strong organisational abilities.
- Other info: Dynamic work environment with opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
A travel services company is seeking a Customer Service and Operations Executive in Leeds. The role involves responding to customer enquiries, managing bookings, and supporting administrative procedures.
Ideal candidates possess excellent communication skills and are organized to handle multiple priorities. This position offers a chance to contribute to a purpose-led organization while delivering high-quality customer experiences.
Customer Experience & Operations Executive in Leeds employer: Traveleyes
Contact Detail:
Traveleyes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience & Operations Executive in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those who work at companies you admire. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and operations. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills! During interviews, share specific examples of how you've managed multiple priorities in past roles. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our purpose-led team.
We think you need these skills to ace Customer Experience & Operations Executive in Leeds
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about customer service, make sure your written application reflects your excellent communication skills. Use clear and concise language, and don’t shy away from showcasing your personality!
Highlight Your Organisational Skills: We want to see how you manage multiple priorities! In your application, mention any relevant experiences where you successfully juggled tasks or handled busy periods. This will show us you’re ready for the fast-paced environment.
Tailor Your Application: Make your application stand out by tailoring it to the job description. Use keywords from the listing, like 'customer enquiries' and 'administrative procedures', to demonstrate that you understand what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Traveleyes
✨Know the Company Inside Out
Before your interview, take some time to research the travel services company. Understand their mission, values, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a Customer Experience & Operations Executive, communication is key. Prepare examples from your past experiences where you successfully handled customer enquiries or resolved issues. Practising clear and concise responses will demonstrate your ability to communicate effectively during the interview.
✨Organise Your Thoughts
Given that the role involves managing multiple priorities, it’s essential to showcase your organisational skills. Think of instances where you juggled various tasks successfully. Use the STAR method (Situation, Task, Action, Result) to structure your answers and keep them focused.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
