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- Tasks: Help customers with foreign exchange and provide travel money advice.
- Company: Join Travelex, a leading foreign exchange provider with a vibrant team.
- Benefits: Earn £13/hour, enjoy flexible hours, and access great employee discounts.
- Other info: Opportunity for career growth and monthly bonuses for hitting targets.
- Why this job: Combine your love for travel with customer service in a dynamic retail environment.
- Qualifications: Great communication skills and a passion for helping others.
The predicted salary is between 10 - 16 £ per hour.
Job Type: Permanent, Part Time
Hours per week: 20
Salary: £13.00 per hour + Monthly Bonus
Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly rota.
Benefits:
- A wide range of insurances such as Private Medical, Dental and Critical Illness.
- Discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
- Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
- A wide range of employee discounts provided by Bravo Benefit.
- Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime.
- 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days.
- Opportunity to earn a monthly bonus on top of base salary for hitting targets.
- Pension with a great Pension Provider – Scottish Widows.
As an integral part of the Tesco Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.
What will you be doing?
- Nurturing and forming relationships with customers to gain a better understanding of their travel.
- Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services.
- Engaging with customers to process all foreign exchange transactions accurately and efficiently.
- Delivering on key performance goals both procedural, operational and customer focused.
- Utilising your keen eye for detail to process daily online FX request and deliveries.
- Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures.
What do I need to have?
- Great Communicator - You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
- Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process.
About Travelex: We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers’ access to international money, however and whenever.
Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Tesco Travel Money Advisor in York employer: Travelex
Contact Detail:
Travelex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor in York
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Travelex and Tesco. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Travel Money Advisor, you'll need to be a great communicator. Try role-playing common customer scenarios with a friend or family member to build your confidence and refine your approach.
✨Tip Number 3
Show your passion for travel! Since this role is all about helping customers with their foreign exchange needs, share your own travel experiences during the interview. It’ll demonstrate your enthusiasm and make you more relatable to the hiring team.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives you a better chance of standing out. Plus, it’s super easy to do – just click apply and take that first step towards joining the Travelex team!
We think you need these skills to ace Tesco Travel Money Advisor in York
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Travel Money Advisor role. Highlight your communication skills and any experience in customer service, as these are key for this position.
Show Your Passion for Travel: Let us know about your love for travel! Share any personal experiences or knowledge that can help you connect with customers. This will show that you’re not just looking for a job, but genuinely care about helping others with their travel plans.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to see your personality shine through, so don’t be afraid to let your voice come across!
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there.
How to prepare for a job interview at Travelex
✨Know Your Stuff
Before heading into the interview, make sure you’re familiar with Travelex and their services. Brush up on foreign exchange basics and be ready to discuss how you can help customers with their travel money needs.
✨Show Off Your People Skills
As a Travel Money Advisor, communication is key. Prepare examples of how you've built relationships with customers in the past. Think about times when you’ve gone above and beyond to help someone – this will show your desire to succeed and care for customer service.
✨Flexibility is Key
Since the role requires flexibility with shifts, be prepared to discuss your availability. Highlight any previous experience working varied hours or adapting to changing schedules, as this will demonstrate your suitability for the part-time nature of the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.