Tesco Travel Money Bureau Manager
Tesco Travel Money Bureau Manager

Tesco Travel Money Bureau Manager

Part-Time 30000 - 40000 £ / year (est.) No home office possible
Travelex

At a Glance

  • Tasks: Lead a team to deliver excellent customer service in a fast-paced environment.
  • Company: Join Tesco Travel Money, a trusted name in foreign exchange.
  • Benefits: Flexible shifts, competitive pay, bonuses, and wellness support.
  • Other info: Access to training and career development opportunities.
  • Why this job: Make a real difference while growing your career in a supportive environment.
  • Qualifications: Passion for leadership, great communication skills, and retail experience.

The predicted salary is between 30000 - 40000 £ per year.

A job where you can grow, lead, and make a real difference. At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Bureau Manager, you’ll lead a team in one of our busy Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time. Whether you’re looking to build your skills, take on new challenges, or grow your career we would love to hear from you.

What We’re Looking For

  • Passionate people leader who leads from the front, bringing out the best in the team.
  • Great communicator with an eye for detail, leaving no stone unturned.
  • Experience in driving and delivering revenue, performance and excellence every day.
  • Strong retail-based background with a passion for great customer service and displaying a positive can-do attitude.

What You’ll Be Doing

  • Leading, supporting and championing your team to deliver excellence every day.
  • Working towards KPI’s and delivering on targets.
  • Reviewing the data to drive performance and continuous improvement and celebrating success together.
  • Ensuring the Bureau consistently meets compliance metrics, successfully passes internal audits, and operates to our business standard operating procedures.
  • Working in a fast-paced environment delivering fantastic customer service, processing foreign exchange transactions and online orders accurately so our customers leave happy.
  • Putting your training into action and offering expert advice on our products and services.
  • Following company processes and paying attention to the detail to ensure everything stays on track.

What’s in it for you

  • Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
  • Wellbeing support: Programmes to help with physical, mental, and financial wellness.
  • Bravo Benefits: Discounts across retail, travel, and lifestyle.
  • Flexible shifts: We offer a variety of flexible shift patterns to suit different lifestyles.
  • 25 days holiday + bank holidays (pro-rata).
  • Monthly bonus: Earn extra when you hit your targets.
  • Pension plan: With Scottish Widows.
  • Career development: Access to training, learning pathways, and internal opportunities to grow.

What Happens Next

  • Application review – Our Talent Acquisition team or Area Manager will take a look at your application.
  • Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
  • Bureau visit – Meet the Area Manager, see the bureau in action, and ask any questions you have.
  • Your Offer – If it’s a good fit, we’ll offer you the role and begin our pre-employment checks, including Criminal Conviction, Credit, and Sanctions checks, in line with our compliance requirements.

About Travelex

We’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply. At Tesco Travel Money, we bring that expertise to local communities across the UK.

Ready to apply? We’re proud to be an inclusive employer. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click Apply and start your journey with us. We are an equal opportunity employer and value diversity at our company.

Tesco Travel Money Bureau Manager employer: Travelex

At Tesco Travel Money in Twickenham, we offer a dynamic work environment where you can lead a passionate team and make a significant impact on customer experiences. With flexible shifts, comprehensive wellbeing support, and ample opportunities for career development, we prioritise your growth and satisfaction while ensuring a positive work culture. Join us to be part of a trusted brand that values diversity and inclusivity, making every day rewarding and meaningful.
Travelex

Contact Detail:

Travelex Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Tesco Travel Money Bureau Manager

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Tesco Travel Money and Travelex. Understand their values, services, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Practice makes perfect! Prepare for common interview questions related to leadership, customer service, and performance metrics. Think of examples from your past experiences that highlight your skills and achievements. We want to see how you can bring your A-game to the Bureau Manager role!

✨Tip Number 3

Show off your people skills! As a Bureau Manager, you'll be leading a team, so be ready to discuss how you motivate and support others. Share stories about how you've successfully managed teams or resolved conflicts in the past. We love to hear about your leadership style!

✨Tip Number 4

Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions prepared. This shows your interest and helps you gauge if the role is right for you. Plus, it’s a great way to demonstrate your enthusiasm for the position. And remember, apply through our website for the best chance!

We think you need these skills to ace Tesco Travel Money Bureau Manager

Leadership Skills
Customer Service Skills
Communication Skills
Attention to Detail
Data Analysis
Performance Management
KPI Management
Retail Experience
Compliance Knowledge
Problem-Solving Skills
Team Development
Adaptability
Sales Skills
Time Management

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for customer service and team leadership shine through. We want to see how you can bring out the best in your team and create a positive environment.

Be Detail-Oriented: Pay attention to the details in your application. Make sure to highlight your experience with compliance metrics and performance improvement, as these are key aspects of the Bureau Manager role.

Tailor Your Application: Customise your application to reflect the specific skills and experiences mentioned in the job description. We love seeing candidates who take the time to align their background with what we’re looking for.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at Tesco Travel Money.

How to prepare for a job interview at Travelex

✨Know Your Numbers

As a Bureau Manager, you'll need to be comfortable with KPIs and performance metrics. Brush up on your understanding of how to drive revenue and meet targets. Be ready to discuss specific examples from your past experiences where you successfully improved performance or exceeded targets.

✨Showcase Your Leadership Skills

This role is all about leading a team, so come prepared to talk about your leadership style. Think of instances where you've motivated your team or resolved conflicts. Highlight how you bring out the best in others and create a positive work environment.

✨Customer Service is Key

Since delivering fantastic customer service is at the heart of this job, prepare to share your approach to customer interactions. Have a few stories ready that demonstrate your ability to handle difficult situations and ensure customer satisfaction.

✨Be Detail-Oriented

Attention to detail is crucial in this role, especially when processing transactions and ensuring compliance. During the interview, mention how you ensure accuracy in your work and provide examples of how you've maintained high standards in previous positions.

Tesco Travel Money Bureau Manager
Travelex

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>