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For Companies At a Glance
- Tasks: Engage with customers, process foreign exchange transactions, and provide travel money advice.
- Company: Travelex is a leading foreign exchange provider with a trusted brand since 1976.
- Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and a monthly bonus.
- Why this job: Join a vibrant team, help customers travel better, and grow your career in a dynamic environment.
- Qualifications: Great communication skills and a desire to succeed are essential.
- Other info: Part-time and full-time roles available; perfect for students seeking flexible work.
Travelex Newcastle Upon Tyne, England, United Kingdom
Travelex Newcastle Upon Tyne, England, United Kingdom
1 week ago Be among the first 25 applicants
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Tesco Travel Money Advisor – Tesco Newcastle – Part Time/ Full Time
Job Type: Permanent
Salary: £13 per hour + Monthly Bonus
Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday.
- A wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
- Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
- A wide range of employee discounts provided by Bravo Benefit
- Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime
- 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days
- Opportunity to earn a monthly bonus on top of base salary for hitting targets
- Pension with a great Pension Provider – Scottish Widows.
Exchange your job for a new career with limitless destinations at Travelex.
Travelex attributes its success and growth down to its hard-working people. It’s their desire to deliver exception results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (RSA).
As an integral part of the Tesco Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.
What will you be doing?
- Nurturing and forming relationships with customers to gain a better understanding of their travel
- Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
- Engaging with customers to process all foreign exchange transactions accurately and efficiently.
- Delivering on key performance goals both procedural, operational and customer focused
- Utilising your keen eye for detail to process daily online FX request and deliveries
- Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures
What do I need to have?
- Great Communicator – You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
- Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process.
About Travelex
We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers’ access to international money, however and whenever.
Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Part-time
Job function
-
Job function
Customer Service
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Tesco Travel Money Advisor – Tesco Newcastle employer: Travelex
Contact Detail:
Travelex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor – Tesco Newcastle
✨Tip Number 1
Familiarise yourself with Travelex's products and services. Understanding the various foreign exchange options available will help you engage confidently with customers and position yourself as a knowledgeable advisor.
✨Tip Number 2
Practice your communication skills, especially active listening. Being able to understand and respond to customer needs is crucial in this role, so consider role-playing scenarios with friends or family.
✨Tip Number 3
Showcase your flexibility in working hours during the interview. Since the job requires various shifts, emphasising your availability can make you a more attractive candidate.
✨Tip Number 4
Research the local travel trends and popular destinations. This knowledge can help you connect with customers and provide tailored advice, enhancing their overall experience.
We think you need these skills to ace Tesco Travel Money Advisor – Tesco Newcastle
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Travel Money Advisor. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your communication skills and any previous roles where you've provided excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and customer service. Mention specific examples of how you've successfully engaged with customers in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Travelex
✨Show Your Communication Skills
As a Travel Money Advisor, you'll need to demonstrate your ability to communicate effectively. Practice active listening and be prepared to discuss how you've built relationships with customers in the past.
✨Understand the Role
Familiarise yourself with Travelex's products and services. Be ready to explain how you can help customers with their foreign exchange needs and why you are passionate about travel.
✨Demonstrate Your Desire to Succeed
Share examples of times when you've gone above and beyond to achieve goals. Highlight your drive to make a positive impact on customer experiences and how you plan to contribute to the team.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and customer service approach. Think of scenarios where you had to handle difficult situations or provide exceptional service, and be ready to discuss them.
