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- Tasks: Help customers with foreign exchange and provide travel money advice.
- Company: Travelex is a leading provider of foreign exchange, simplifying access to international money.
- Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and a monthly bonus.
- Why this job: Join a vibrant team, make a difference, and kickstart your career in travel services.
- Qualifications: Great communication skills and a desire to succeed are essential.
- Other info: Part-time role with opportunities for overtime and career growth.
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Tesco Travel Money Advisor – Tesco Coulby Newham – Part Time, Middlesbrough
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Client:
Travelex
Location:
Middlesbrough, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
77c16912a89d
Job Views:
3
Posted:
18.07.2025
Expiry Date:
01.09.2025
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Job Description:
Job Type: Permanent
Salary: £13 per hour + Monthly Bonus
Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday.
A wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
A wide range of employee discounts provided by Bravo Benefit
Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime
25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days
Opportunity to earn a monthly bonus on top of base salary for hitting targets
Pension with a great Pension Provider – Scottish Widows.
Exchange your job for a new career with limitless destinations at Travelex.
Travelex attributes its success and growth down to its hard-working people. It’s their desire to deliver exception results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (RSA).
As an integral part of the Tesco Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.
What will you be doing?
Nurturing and forming relationships with customers to gain a better understanding of their travel
Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
Engaging with customers to process all foreign exchange transactions accurately and efficiently.
Delivering on key performance goals both procedural, operational and customer focused
Utilising your keen eye for detail to process daily online FX request and deliveries
Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures
What do I need to have?
Great Communicator – You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process.
About Travelex
We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers’ access to international money, however and whenever.
Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
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Created on 18/07/2025 by TN United Kingdom
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Tesco Travel Money Advisor – Tesco Coulby Newham – Part Time employer: Travelex
Contact Detail:
Travelex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor – Tesco Coulby Newham – Part Time
✨Tip Number 1
Familiarise yourself with the foreign exchange market and Travelex's products. Understanding the services you’ll be offering will help you engage confidently with customers and position yourself as a knowledgeable advisor.
✨Tip Number 2
Practice your communication skills, especially active listening. Being able to understand customer needs and respond appropriately is crucial in building trust and rapport, which is key for this role.
✨Tip Number 3
Showcase your flexibility and willingness to work varied shifts. Highlighting your adaptability during any interactions can make you stand out, as the role requires working across different days and times.
✨Tip Number 4
Demonstrate your passion for travel and customer service. Sharing personal experiences or insights about travel can resonate well with customers and show that you genuinely care about their experience.
We think you need these skills to ace Tesco Travel Money Advisor – Tesco Coulby Newham – Part Time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Travel Money Advisor position. Tailor your application to highlight how your skills and experiences align with what Travelex is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or financial roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet performance goals.
Write a Strong Cover Letter: In your cover letter, express your passion for travel and customer service. Mention specific examples of how you've successfully built relationships with customers in the past and how you can contribute to Travelex's mission.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Travelex
✨Show Your Passion for Travel
As a Travel Money Advisor, it's essential to convey your love for travel during the interview. Share personal experiences and how they have shaped your understanding of customer needs in foreign exchange.
✨Demonstrate Excellent Communication Skills
Since the role requires building relationships with customers, practice articulating your thoughts clearly. Be prepared to discuss how you listen to and understand customer needs, as this will be crucial in your role.
✨Familiarise Yourself with Travelex Products
Before the interview, take some time to research Travelex's products and services. Being knowledgeable about what they offer will help you answer questions confidently and show your commitment to the role.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and customer service approach. Think of examples from your past experiences where you successfully handled customer inquiries or resolved issues.
