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- Tasks: Help customers with foreign exchange and provide travel money advice.
- Company: Travelex is a leading foreign exchange provider with a trusted brand since 1976.
- Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and a monthly bonus.
- Why this job: Join a vibrant team, make a difference, and support travellers in their adventures.
- Qualifications: Great communication skills and a desire to succeed are essential.
- Other info: Opportunities for overtime and career growth within a diverse workplace.
The predicted salary is between 22800 - 25200 £ per year.
Tesco Travel Money A dvisor – Skegness, Gainsborough, Lincoln & Sheffield – Full Time
Job Type: Full Time, Permanent
Hours per week: 37.5
Salary: £13 per hour + Monthly Bonus
Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. You must have the ability to travel between the Skegness, Gainsborough, Lincoln, Sheffield and a few more local stores.
Benefits:
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A wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
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Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
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A wide range of employee discounts provided by Bravo Benefit
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Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime
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25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days
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Opportunity to earn a monthly bonus on top of base salary for hitting targets
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Pension with a great Pension Provider – Scottish Widows.
Exchange your job for a new career with limitless destinations at Travelex.
Travelex attributes its success and growth down to its hard-working people. It’s their desire to deliver exception results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (RSA).
As an integral part of the Tesco Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.
What will you be doing?
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Nurturing and forming relationships with customers to gain a better understanding of their travel
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Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
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Engaging with customers to process all foreign exchange transactions accurately and efficiently.
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Delivering on key performance goals both procedural, operational and customer focused
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Utilising your keen eye for detail to process daily online FX request and deliveries
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Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures
What do I need to have?
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Great Communicator – You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
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Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process.
About Travelex
We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers’ access to international money, however and whenever.
Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Tesco Travel Money Advisor - Multi-Site employer: Travelex
Contact Detail:
Travelex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor - Multi-Site
✨Tip Number 1
Familiarise yourself with the foreign exchange market and the specific services offered by Travelex. Understanding the products you’ll be advising on will not only boost your confidence but also help you engage more effectively with customers.
✨Tip Number 2
Showcase your communication skills during any interactions, whether in person or over the phone. Practice active listening and be prepared to demonstrate how you can build rapport with customers, as this is crucial for a role that revolves around customer service.
✨Tip Number 3
Be ready to discuss your flexibility and willingness to travel between locations. Highlighting your adaptability and commitment to meeting the needs of the business will make you a more attractive candidate for this multi-site position.
✨Tip Number 4
Prepare examples from your past experiences where you've successfully met performance goals or provided exceptional customer service. This will help illustrate your desire to succeed and your ability to make a positive impact in the role.
We think you need these skills to ace Tesco Travel Money Advisor - Multi-Site
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Tesco Travel Money Advisor position. Tailor your application to highlight how your skills and experiences align with what Travelex is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and foreign exchange. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet performance goals.
Write a Strong Cover Letter: In your cover letter, express your passion for travel and customer service. Mention specific examples of how you've successfully built relationships with customers in the past and how you can contribute to Travelex's mission.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Travelex
✨Show Your Communication Skills
As a Travel Money Advisor, you'll need to communicate effectively with customers. During the interview, demonstrate your ability to engage in conversation, listen actively, and respond thoughtfully to questions.
✨Highlight Your Customer Service Experience
Emphasise any previous roles where you've provided excellent customer service. Share specific examples of how you've built relationships with customers and resolved their issues, as this aligns with the role's focus on nurturing customer relationships.
✨Demonstrate Flexibility and Adaptability
Since the job requires working various shifts across multiple locations, be prepared to discuss your flexibility. Share experiences where you've successfully adapted to changing circumstances or schedules in past jobs.
✨Express Your Passion for Travel
The role is perfect for those who love to travel. Share your travel experiences and how they have shaped your understanding of foreign exchange needs. This will show your enthusiasm for the position and the company’s mission.