At a Glance
- Tasks: Help customers with foreign exchange needs and provide tailored travel money advice.
- Company: Join Travelex, a leading foreign exchange provider with over 45 years of experience.
- Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and a monthly bonus.
- Other info: Opportunities for overtime and career growth in a supportive environment.
- Why this job: Be part of a dynamic team that values exceptional service and customer relationships.
- Qualifications: Numerical proficiency, IT skills, and great communication abilities are essential.
Travel Money Advisor – Tesco Travel Money
Location: PooleTowerPark
Hours: 17 per week
Pay: £13.50 per hour + monthly bonus
Contract: Perm, Part Time -
Note: We could potentially offer a range of other hours so feel free to still apply even if advertised hours do not suit you.
A job where you can grow, connect, and make a real impact
At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaus, supporting our customers with their travel money needs and delivering brilliant service every time.
Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
What the job involves
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs
- Putting your training into action and offering expert advice on our products and services.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What we’re looking for
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s in it for you
- ✅ Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- 🧘 Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- 🛍️ Bravo Benefits: Discounts across retail, travel, and lifestyle.
- 🕓 Flexible shifts: Patterns to suit different lifestyles, with overtime available
- 🌴 25 days holiday + bank holidays (pro-rata): With options to sell days and earn more over time
- 💸 Monthly bonus: Earn extra when you hit your targets
- 🏦 Pension plan: With Scottish Widows
- 📈 Career development: Access to training, learning pathways, and internal opportunities to grow
What happens next
Once you apply, here’s what to expect:
Application review – Our team will take a look and get in touch if your experience matches what we’re looking for Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have Offer – If it’s a good fit, we’ll offer you the role and support you through onboarding
About Travelex
We’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply. At Tesco Travel Money, we bring that expertise to local communities across the UK.
Ready to apply?
We’re proud to be an inclusive employer. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click Apply and start your journey with us.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
Tesco Travel Money Advisor in Poole employer: Travelex
Travelex at Manchester Airport is an exceptional employer, offering a vibrant work culture where team collaboration and customer satisfaction are at the forefront. With flexible shifts, a monthly bonus, and ample opportunities for career development, employees can thrive both personally and professionally while contributing to a dynamic team dedicated to making a meaningful impact in the travel money sector.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Travel Money Advisor in Poole
✨Tip Number 1
Familiarise yourself with foreign exchange products and services. Understanding the different currencies and how they fluctuate can help you engage more confidently with customers during your interview.
✨Tip Number 2
Brush up on your numerical skills, as you'll be handling cash and processing transactions. Practising quick calculations can give you an edge during the numerical test in the interview process.
✨Tip Number 3
Showcase your communication skills by preparing examples of how you've built relationships with customers in the past. This will demonstrate your ability to connect with clients and tailor their experiences.
✨Tip Number 4
Be ready to discuss your flexibility and adaptability in work environments. Since the role requires working various shifts, highlighting your willingness to accommodate different schedules can make you a more attractive candidate.
We think you need these skills to ace Tesco Travel Money Advisor in Poole
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the role of a Travel Money Advisor. Emphasise your numeracy skills, customer service experience, and any previous roles in retail or finance.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for travel and customer service. Mention specific examples of how you've successfully engaged with customers in the past and how you can contribute to Travelex's mission.
Highlight Flexibility:Since the job requires flexible working hours, make sure to mention your availability and willingness to work various shifts. This shows that you are adaptable and ready to meet the company's needs.
Prepare for Numerical Tests:As part of the interview process, you'll need to complete a numerical accuracy test. Brush up on your basic maths skills and practice handling currency transactions to ensure you're well-prepared.
How to prepare for a job interview at Travelex
✨Brush Up on Your Numbers
Since you'll be handling large amounts of cash and various currencies, it's crucial to be numerically proficient. Practise basic calculations and ensure you're comfortable with currency conversions to impress during the numerical test.
✨Showcase Your Communication Skills
As a Travel Money Advisor, building relationships with customers is key. Prepare examples of how you've successfully communicated with clients in the past, highlighting your listening skills and ability to understand their needs.
✨Research Travelex and Tesco
Familiarise yourself with Travelex's services and the role within Tesco. Understanding their mission and values will help you align your answers with what they are looking for, showing that you're genuinely interested in the position.
✨Prepare for the Bureau Visit
If you make it to the bureau visit, take the opportunity to ask insightful questions about the day-to-day responsibilities. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
