At a Glance
- Tasks: Assist customers with foreign exchange needs and provide tailored travel money advice.
- Company: Join Travelex, a leading foreign exchange provider with over 45 years of experience.
- Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and a competitive salary.
- Why this job: Be part of a dynamic team that values customer service and offers growth opportunities.
- Qualifications: Numerical proficiency, IT skills, and excellent communication abilities are essential.
- Other info: Flexible shifts available; perfect for students seeking part-time work.
Job Type: Permanent/Part Time
Salary:£13.00 per hour
Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly rota.
- A wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
- Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
- A wide range of employee discounts provided by Bravo Benefit
- Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime
- 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days
- Opportunity to earn a monthly bonus on top of base salary for hitting targets
- Pension with a great Pension Provider – Scottish Widows.
Exchange your job for a new career with limitless destinations at Travelex.
Job alert service
Travelex attributes its success and growth down to its hard-working people. It’s their desire to deliver exception results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (RSA).
As an integral part of the Tesco Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible. We want to ensure that we are there to support our customer by being adaptable to their requirements and delivering on our promise to fulfil their travel money needs!
What will you be doing?
- Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements then tailoring their experience based on their destination
- Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
- Engaging with customers to process all foreign exchange transactions accurately and efficiently.
- Delivering on key performance goals both procedural, operational and customer focused
- Utilising your keen eye for detail to process daily online FX request and deliveries
- Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures
What do I need to have?
- Numerically proficient – You’ll need to have a firm grasp of numbers as you’ll be handling large amounts of cash and covering vast amounts of currency regularly daily
- IT proficient – You’ll be dealing with computers and in house till systems and ordering systems throughout the day. You will receive full training on our systems, however a basic understanding will give you a great start.
- Great Communicator – You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
- Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
What does the interview process look like?
• Step 1 – Our team of Talent Acquisition Partners or Bureau Managers will review your application and get in touch with you if they think your experience fits the brief and conduct an initial screening call.
• Step 2 – You’ll then be invited to an online interview with one of our Talent Acquisition Partners. Here we’ll give you more insight into Travelex and the role whilst finding out a bit more about you. Given you’d be working with vast amounts of money on a regular basis there will also be a small numerical and accuracy test too that’ll you’ll complete.
• Step 3 – If successful you will then be invited to visit the bureau where you will meet with the Bureau Manager face-to-face and have the opportunity to see what the working environment looks like. The Bureau Manager will be able to tell you more about the day-to-day responsibilities and answer any remaining questions you have.
• Step 4 – If the bureau visit goes well, we’ll reach out and offer the opportunity to join Travelex as our newest employee. If you’re unsuccessful, we’ll still reach out to you to provide detailed feedback. We owe you that much as an employer who’s dedicated your time to meet with us.
Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process.
About Travelex
We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers’ access to international money, however and whenever.
Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
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Created on 16/07/2025 by TN United Kingdom
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Tesco Travel Money Advisor employer: Travelex
Contact Detail:
Travelex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor
✨Tip Number 1
Familiarise yourself with foreign exchange rates and trends. Being knowledgeable about current rates and how they fluctuate can help you engage more confidently with customers and position yourself as a trusted advisor.
✨Tip Number 2
Practice your numerical skills regularly. Since you'll be handling cash and processing transactions, being quick and accurate with numbers will not only boost your confidence but also impress your interviewers during the numerical test.
✨Tip Number 3
Showcase your communication skills by preparing examples of how you've successfully built relationships in previous roles. This will demonstrate your ability to connect with customers and tailor their experiences based on their needs.
✨Tip Number 4
Research Travelex and its products thoroughly. Understanding the company's offerings and values will allow you to align your answers during the interview with what they are looking for in a Travel Money Advisor.
We think you need these skills to ace Tesco Travel Money Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Travel Money Advisor. Emphasise your numeracy skills, customer service experience, and any previous roles in retail or finance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and customer service. Mention specific examples of how you've successfully engaged with customers in the past and how you can contribute to Travelex's mission.
Highlight Flexibility: Since the job requires flexibility in working hours, make sure to mention your availability and willingness to work various shifts. This shows that you are adaptable and ready to meet the company's needs.
Prepare for Numerical Tests: As part of the interview process, you'll need to complete a numerical and accuracy test. Brush up on your basic maths skills and practice handling currency transactions to ensure you're well-prepared.
How to prepare for a job interview at Travelex
✨Show Your Numeracy Skills
Since you'll be handling large amounts of cash and various currencies, it's crucial to demonstrate your numerical proficiency. Be prepared to discuss your experience with numbers and possibly complete a numerical test during the interview.
✨Communicate Effectively
As a Travel Money Advisor, building relationships with customers is key. Practice your communication skills by engaging in conversations that showcase your ability to listen and respond to customer needs. Highlight any previous experience in customer service.
✨Research Travelex and Tesco
Familiarise yourself with Travelex's services and the role of a Travel Money Advisor. Understanding their mission and values will help you align your answers with what they are looking for in a candidate. It shows genuine interest and preparation.
✨Be Adaptable and Flexible
The job requires flexibility in working hours and shifts. During the interview, express your willingness to adapt to different schedules and environments. Share examples from past experiences where you've successfully adjusted to changing circumstances.