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- Tasks: Help customers with foreign exchange needs and provide tailored travel money advice.
- Company: Join Travelex, a leading foreign exchange provider with a trusted brand since 1976.
- Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and 25 days holiday (pro-rata).
- Why this job: Be part of a dynamic team, make a difference, and support customers' travel experiences.
- Qualifications: Numerical proficiency, IT skills, great communication, and a desire to succeed are essential.
- Other info: Opportunities for bonuses and career growth in a vibrant retail environment.
Tesco Travel Money Advisor – Culverhouse – Zero Hours
Job Type : Casual
Hours per week : Zero Hour Contract
Salary: £13.00 per hour
Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. This role may be required to work across multiple stores in this area.
Benefits:
A wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
A wide range of employee discounts provided by Bravo Benefit
Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime
25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days
Opportunity to earn a monthly bonus on top of base salary for hitting targets
Pension with a great Pension Provider – Scottish Widows.
Exchange your job for a new career with limitless destinations at Travelex.
Travelex attributes its success and growth down to its hard-working people. It’s their desire to deliver exception results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (RSA).
As an integral part of the Tesco Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.
What will you be doing?
Nurturing and forming relationships with customers to gain a better understanding of their travel
Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
Engaging with customers to process all foreign exchange transactions accurately and efficiently.
Delivering on key performance goals both procedural, operational and customer focused
Utilising your keen eye for detail to process daily online FX request and deliveries
Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures
What do I need to have?
Great Communicator – You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process.
About Travelex
We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers’ access to international money, however and whenever.
Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Tesco Travel Money Advisor employer: Travelex
Contact Detail:
Travelex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor
✨Tip Number 1
Familiarise yourself with foreign exchange products and services. Understanding the different currencies and how they fluctuate can help you engage more confidently with customers and position yourself as a knowledgeable advisor.
✨Tip Number 2
Practice your numerical skills, as you'll be handling cash and processing transactions regularly. You might want to brush up on basic maths and currency conversion to ensure you're comfortable during the numerical test in the interview process.
✨Tip Number 3
Showcase your communication skills by preparing examples of how you've built relationships with customers in the past. Being able to demonstrate your ability to listen and understand customer needs will set you apart during the interview.
✨Tip Number 4
Be ready to discuss your flexibility and willingness to work various shifts. Since this role requires adaptability, highlighting your previous experiences in similar environments can show that you're a great fit for the team.
We think you need these skills to ace Tesco Travel Money Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Travel Money Advisor. Emphasise your numeracy skills, customer service experience, and any previous roles in retail or finance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and customer service. Mention specific examples of how you've successfully engaged with customers in the past and how you can contribute to Travelex's mission.
Highlight Flexibility: Since the job requires flexible working hours, make sure to mention your availability and willingness to work various shifts. This shows that you are adaptable and ready to meet the company's needs.
Prepare for Numerical Tests: As part of the application process, you may face numerical tests. Brush up on your basic maths skills and practice handling currency conversions to ensure you're ready for this aspect of the interview.
How to prepare for a job interview at Travelex
✨Brush Up on Your Numbers
Since you'll be handling large amounts of cash and various currencies, it's crucial to be numerically proficient. Before the interview, practice some basic calculations and currency conversions to demonstrate your comfort with numbers.
✨Showcase Your Communication Skills
As a Travel Money Advisor, building relationships with customers is key. Prepare examples of how you've effectively communicated with others in the past, whether in a work setting or personal experiences, to highlight your ability to connect with people.
✨Research Travelex and Tesco
Familiarise yourself with Travelex's services and Tesco's values. Understanding their mission and how they operate will help you tailor your responses and show that you're genuinely interested in the role and the company.
✨Prepare for the Numerical Test
Expect a small numerical and accuracy test during the online interview. Brush up on basic maths skills and practice any relevant tests you can find online to ensure you're ready to impress with your accuracy and speed.
