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- Tasks: Help customers with foreign exchange needs and provide tailored travel money advice.
- Company: Join Travelex, a leading foreign exchange provider with a trusted brand since 1976.
- Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and a monthly bonus.
- Why this job: Be part of a dynamic team, make a difference, and support travellers in their journeys.
- Qualifications: Numerical proficiency, IT skills, great communication, and a desire to succeed are essential.
- Other info: Flexible shifts available; perfect for students looking for part-time work.
Tesco Travel Money Advisor – Tesco Rochdale – Part Time
Job Type : Permanent
Hours per week : 16
Salary: £13.00 per hour + Monthly Bonus
Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly rota.
Benefits:
A wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
A wide range of employee discounts provided by Bravo Benefit
Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime
25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days
Opportunity to earn a monthly bonus on top of base salary for hitting targets
Pension with a great Pension Provider – Scottish Widows.
Exchange your job for a new career with limitless destinations at Travelex.
Travelex attributes its success and growth down to its hard-working people. It’s their desire to deliver exception results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (RSA).
As an integral part of the Tesco Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.
What will you be doing?
Nurturing and forming relationships with customers to gain a better understanding of their travel
Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
Engaging with customers to process all foreign exchange transactions accurately and efficiently.
Delivering on key performance goals both procedural, operational and customer focused
Utilising your keen eye for detail to process daily online FX request and deliveries
Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures
What do I need to have?
Great Communicator – You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process.
About Travelex
We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers’ access to international money, however and whenever.
Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Tesco Travel Money Advisor employer: Travelex
Contact Detail:
Travelex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor
✨Tip Number 1
Familiarise yourself with foreign exchange products and services. Understanding the basics of currency exchange will not only help you in the role but also impress your interviewers, showing that you're proactive and genuinely interested in the position.
✨Tip Number 2
Practice your numerical skills before the interview. Since you'll be handling cash and processing transactions, being comfortable with numbers will boost your confidence and demonstrate your capability during the numerical test.
✨Tip Number 3
Prepare to discuss your customer service experiences. Think of specific examples where you've gone above and beyond for a customer, as this role heavily relies on building relationships and providing excellent service.
✨Tip Number 4
Be ready to showcase your flexibility and adaptability. Since the job requires working various shifts, sharing past experiences where you've successfully managed changing schedules or demands will highlight your suitability for the role.
We think you need these skills to ace Tesco Travel Money Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Travel Money Advisor. Emphasise your customer service experience, numerical proficiency, and any previous roles in retail or finance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and customer service. Mention specific examples of how you've successfully engaged with customers in the past and how you can contribute to Travelex's mission.
Highlight Flexibility: Since the job requires flexible working hours, make sure to mention your availability and willingness to work various shifts. This shows that you are adaptable and ready to meet the company's needs.
Showcase Communication Skills: In your application, demonstrate your strong communication skills. Provide examples of how you've built relationships with customers and effectively addressed their needs, as this is crucial for the Travel Money Advisor role.
How to prepare for a job interview at Travelex
✨Brush Up on Your Numbers
Since you'll be handling large amounts of cash and currency, it's crucial to demonstrate your numerical proficiency. Before the interview, practice some basic calculations and ensure you're comfortable with currency conversions.
✨Showcase Your Communication Skills
As a Travel Money Advisor, building relationships with customers is key. Prepare examples of how you've successfully communicated with clients in the past, highlighting your listening skills and ability to understand their needs.
✨Familiarise Yourself with Travelex Products
Research Travelex's services and products related to foreign exchange. Being knowledgeable about what they offer will not only impress your interviewers but also help you tailor your responses to show how you can meet customer needs.
✨Prepare for the Numerical Test
Expect a small numerical and accuracy test during the online interview. Brush up on your basic maths skills and practice any relevant exercises to ensure you can complete this part confidently.
