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- Tasks: Help customers with foreign exchange needs and provide tailored travel money advice.
- Company: Join Travelex, a leading foreign exchange provider with over 45 years of experience.
- Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and a monthly bonus.
- Why this job: Be part of a dynamic team, make a difference, and support travellers in their journeys.
- Qualifications: Numerical proficiency, IT skills, great communication, and a desire to succeed are essential.
- Other info: Opportunities for career growth and a supportive onboarding process await you.
Tesco Travel Money Advisor – Tesco Glasgow Silverburn – Part Time
Job Type : Permanent
Hours per week : 18
Salary: £13 per hour + Monthly Bonus
Working Patterns : This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday.
Benefits:
A wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
A wide range of employee discounts provided by Bravo Benefit
Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime
25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days
Opportunity to earn a monthly bonus on top of base salary for hitting targets
Pension with a great Pension Provider – Scottish Widows.
Exchange your job for a new career with limitless destinations at Travelex.
Travelex attributes its success and growth down to its hard-working people. It’s their desire to deliver exception results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (RSA).
As an integral part of the Tesco Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.
What will you be doing?
Nurturing and forming relationships with customers to gain a better understanding of their travel
Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
Engaging with customers to process all foreign exchange transactions accurately and efficiently.
Delivering on key performance goals both procedural, operational and customer focused
Utilising your keen eye for detail to process daily online FX request and deliveries
Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures
What do I need to have?
Great Communicator – You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process.
About Travelex
We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers’ access to international money, however and whenever.
Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#Scotland
Tesco Travel Money Advisor employer: Travelex
Contact Detail:
Travelex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor
✨Tip Number 1
Familiarise yourself with foreign exchange rates and trends. Being knowledgeable about current rates and how they fluctuate can help you engage more confidently with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Practice your numerical skills, as you'll need to handle cash and perform transactions accurately. Consider doing some quick mental maths exercises or using apps that focus on numerical proficiency to boost your confidence.
✨Tip Number 3
Prepare for the online interview by researching Travelex and understanding their products and services. This will not only show your interest in the company but also help you tailor your responses to align with their values and customer service approach.
✨Tip Number 4
Demonstrate your communication skills by engaging in conversations with friends or family about travel experiences. This practice can help you articulate your thoughts clearly and show your passion for helping others with their travel needs.
We think you need these skills to ace Tesco Travel Money Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Travel Money Advisor. Emphasise your numeracy skills, customer service experience, and any previous roles in retail or finance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and customer service. Mention specific examples of how you've successfully engaged with customers in the past and how you can contribute to Travelex's mission.
Highlight Flexibility: Since the job requires flexibility in working hours, make sure to mention your availability and willingness to work various shifts. This shows that you are adaptable and ready to meet the company's needs.
Prepare for Numerical Tests: As part of the interview process, you'll face numerical and accuracy tests. Brush up on your basic maths skills and practice handling cash transactions to ensure you're confident during this part of the application.
How to prepare for a job interview at Travelex
✨Show Your Passion for Travel
Since the role is all about helping customers with their travel money needs, express your enthusiasm for travel. Share personal experiences and how they relate to the services offered by Travelex.
✨Demonstrate Numerical Proficiency
Prepare for the numerical and accuracy test by brushing up on basic maths skills. Practice handling currency conversions and calculations to show you can manage cash effectively.
✨Communicate Effectively
As a great communicator, practice active listening and responding thoughtfully. Be ready to discuss how you build relationships with customers and tailor experiences based on their needs.
✨Research Travelex and Its Services
Familiarise yourself with Travelex's products and services. Understanding what they offer will help you answer questions confidently and demonstrate your commitment to the role.
