At a Glance
- Tasks: Help customers with foreign exchange needs and provide tailored travel money advice.
- Company: Join Travelex, a leading foreign exchange provider with a trusted brand since 1976.
- Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and a monthly bonus.
- Why this job: Be part of a dynamic team, make a difference, and support travellers in their journeys.
- Qualifications: Numerical proficiency, IT skills, great communication, and a desire to succeed are essential.
- Other info: Opportunities for overtime and career growth within a supportive environment.
Tesco Travel Money Advisor – Cambridge Bar Hill – Part Time
Job Type : Permanent
Hours per week : 18 hours
Salary: £13.00 per hour + Monthly Bonus
Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday.
Benefits:
A wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
A wide range of employee discounts provided by Bravo Benefit
Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime
25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days
Opportunity to earn a monthly bonus on top of base salary for hitting targets
Pension with a great Pension Provider – Scottish Widows.
Exchange your job for a new career with limitless destinations at Travelex.
Travelex attributes its success and growth down to its hard-working people. It’s their desire to deliver exception results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (RSA).
As an integral part of the Tesco Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.
What will you be doing?
Nurturing and forming relationships with customers to gain a better understanding of their travel
Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
Engaging with customers to process all foreign exchange transactions accurately and efficiently.
Delivering on key performance goals both procedural, operational and customer focused
Utilising your keen eye for detail to process daily online FX request and deliveries
Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures
What do I need to have?
Great Communicator – You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process.
About Travelex
We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers’ access to international money, however and whenever.
Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Tesco Travel Money Advisor employer: Travelex
Contact Detail:
Travelex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor
✨Tip Number 1
Familiarise yourself with foreign exchange products and services. Understanding the basics of currency exchange will not only help you in the role but also impress your interviewers, showing that you're proactive and genuinely interested in the position.
✨Tip Number 2
Practice your numerical skills before the interview. Since you'll be handling cash and processing transactions, being comfortable with numbers will boost your confidence and demonstrate your capability to manage financial tasks effectively.
✨Tip Number 3
Prepare to showcase your communication skills during the interview. Think of examples where you've successfully built relationships or provided excellent customer service, as this is crucial for the Travel Money Advisor role.
✨Tip Number 4
Be ready to discuss your flexibility regarding working hours. Since the job requires adaptability to various shifts, highlighting your willingness to work different patterns can set you apart from other candidates.
We think you need these skills to ace Tesco Travel Money Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Travel Money Advisor. Emphasise your customer service skills, numerical proficiency, and any previous experience in retail or finance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and customer service. Mention specific examples of how you've successfully engaged with customers in the past and how you can contribute to Travelex's mission.
Highlight Flexibility: Since the job requires flexibility in working hours, make sure to mention your availability and willingness to work various shifts. This shows that you are adaptable and ready to meet the company's needs.
Prepare for Numerical Tests: As part of the interview process, you'll face numerical and accuracy tests. Brush up on your basic maths skills and practice handling cash transactions to ensure you're confident when the time comes.
How to prepare for a job interview at Travelex
✨Brush Up on Your Numbers
Since you'll be handling large amounts of cash and various currencies, it's crucial to be numerically proficient. Practise basic calculations and ensure you're comfortable with currency conversions to impress during the numerical test.
✨Showcase Your Communication Skills
As a Travel Money Advisor, building relationships with customers is key. Prepare examples of how you've successfully communicated with clients in the past, highlighting your listening skills and ability to understand their needs.
✨Demonstrate Your IT Proficiency
Familiarise yourself with common till systems and online ordering processes. Even though you'll receive training, showing that you have a basic understanding of IT will give you an edge in the interview.
✨Express Your Desire to Succeed
Convey your passion for providing excellent customer service and your drive to meet performance goals. Share specific instances where you've gone above and beyond in previous roles to make a positive impact.