Tesco Travel Money Advisor
Tesco Travel Money Advisor

Tesco Travel Money Advisor

Basildon Part-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support customers with foreign exchange options and provide exceptional service.
  • Company: Join Travelex, a leading provider of foreign exchange with a vibrant team culture.
  • Benefits: Flexible hours, 25 days holiday, employee discounts, and wellness programmes.
  • Why this job: Be a travel money ambassador and help customers start their journeys right.
  • Qualifications: Great communication skills and a passion for customer service.
  • Other info: Exciting career growth opportunities in a dynamic retail environment.

The predicted salary is between 24000 - 36000 £ per year.

Tesco Travel Money Advisor – Basildon Mayflower – Part Time

Job Type : Permanent, Part Time

Hours per week : 20

Salary: £13.00 per hour + Monthly Bonus

Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly rota.

Benefits:

  • A wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
  • Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
  • A wide range of employee discounts provided by Bravo Benefit
  • Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime
  • 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days
  • Opportunity to earn a monthly bonus on top of base salary for hitting targets
  • Pension with a great Pension Provider – Scottish Widows.
  • Exchange your job for a new career with limitless destinations at Travelex.

    Travelex attributes its success and growth down to its hard-working people. It’s their desire to deliver exception results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (RSA).

    As an integral part of the Tesco Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.

    What will you be doing?

  • Nurturing and forming relationships with customers to gain a better understanding of their travel
  • Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
  • Engaging with customers to process all foreign exchange transactions accurately and efficiently.
  • Delivering on key performance goals both procedural, operational and customer focused
  • Utilising your keen eye for detail to process daily online FX request and deliveries
  • Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures
  • What do I need to have?

  • Great Communicator – You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
  • Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
  • Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process.

    About Travelex

    We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers’ access to international money, however and whenever.Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply!

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    Tesco Travel Money Advisor employer: Travelex

    At Travelex, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values employee wellbeing and growth. With flexible hours, generous holiday allowances, and a range of benefits including wellness programmes and performance bonuses, we empower our Travel Money Advisors to thrive in a supportive retail environment. Join us at Tesco, where your passion for travel and customer service can flourish, making every day rewarding and impactful.
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    Contact Detail:

    Travelex Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Tesco Travel Money Advisor

    ✨Tip Number 1

    Get to know the company! Before your interview, do a bit of research on Travelex and Tesco. Understand their values, mission, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

    ✨Tip Number 2

    Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your communication skills and customer service experience, as these are key for the Travel Money Advisor role.

    ✨Tip Number 3

    Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and showing that you care about your appearance reflects your desire to succeed in the role.

    ✨Tip Number 4

    Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the position!

    We think you need these skills to ace Tesco Travel Money Advisor

    Customer Relationship Management
    Foreign Exchange Knowledge
    Attention to Detail
    Communication Skills
    Sales Skills
    Problem-Solving Skills
    Compliance Awareness
    Performance Goal Orientation
    Adaptability
    Teamwork
    Listening Skills
    Empathy
    Time Management

    Some tips for your application 🫡

    Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or adventures that highlight your enthusiasm for helping others with their travel plans. We want to see that you genuinely care about providing exceptional service.

    Be a Great Communicator: Since this role is all about building relationships, make sure your application reflects your communication skills. Use clear and friendly language, and don’t hesitate to showcase any relevant experience where you’ve successfully engaged with customers or clients.

    Highlight Your Attention to Detail: As a Travel Money Advisor, accuracy is key! In your application, mention any past roles or experiences where you’ve had to pay close attention to detail, especially in processing transactions or handling customer requests. We love candidates who can demonstrate this skill!

    Apply Through Our Website: Ready to take the plunge? Make sure you apply through our website for the best chance of success! It’s super easy, and we’ll be able to review your application quickly. Don’t miss out on the opportunity to join our fantastic team at Travelex!

    How to prepare for a job interview at Travelex

    ✨Know Your Stuff

    Before the interview, make sure you research Travelex and their services thoroughly. Understand their foreign exchange products and how they stand out in the market. This will help you answer questions confidently and show that you're genuinely interested in the role.

    ✨Showcase Your People Skills

    As a Travel Money Advisor, you'll be interacting with customers daily. Prepare examples of how you've successfully built relationships or resolved customer issues in the past. Highlight your communication skills and your ability to listen and understand customer needs.

    ✨Demonstrate Your Drive

    Travelex values employees who are motivated and eager to succeed. Be ready to discuss your personal goals and how they align with the company's mission. Share instances where you've gone above and beyond to achieve targets or improve customer experiences.

    ✨Ask Thoughtful Questions

    At the end of the interview, have a few questions prepared that show your interest in the role and the company. You might ask about the team culture, opportunities for growth, or how success is measured in the position. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.

    Tesco Travel Money Advisor
    Travelex
    Location: Basildon
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    • Tesco Travel Money Advisor

      Basildon
      Part-Time
      24000 - 36000 £ / year (est.)
    • T

      Travelex

      1000+
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