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For Companies At a Glance
- Tasks: Help customers with their travel money needs and process foreign exchange transactions.
- Company: Join Travelex, a leading foreign exchange provider with a focus on customer service.
- Benefits: Enjoy flexible hours, competitive pay, wellness programmes, and employee discounts.
- Why this job: Make a difference in customers' travel experiences while earning bonuses and gaining valuable skills.
- Qualifications: Great communication skills and a desire to succeed in a customer-focused role.
- Other info: Flexible shifts available, perfect for students balancing work and studies.
Tesco Travel Money Advisor
Company: Travelex Foreign Coin Services Limited
Location: Risca, United Kingdom
Job Type: Permanent, Part Time
Hours per week: 16 hours
Salary: £13.00 per hour
Working Patterns: Flexible shifts available Monday to Sunday
Benefits
- A wide range of insurances such as Private Medical, Dental and Critical Illness
- Discounted products including Health Checks (Screens), Allergy + Intolerance and other health tests
- Employee wellness programmes covering physical, mental and financial wellbeing
- Wide range of employee discounts provided by Bravo Benefit
- Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime
- 25 days holiday (pro‑rata) plus bank holidays, with the option to sell days
- Opportunity to earn a monthly bonus on top of base salary for hitting targets
- Pension with Scottish Widows
Exchange your job for a new career with limitless destinations at Travelex. Travelex attributes its success and growth to its hard‑working people. We deliver exceptional service, caring about the travel experience of our customers every day. If you care about providing exemplary service and enjoy travel and sharing knowledge, we want you as our next Travel Service Partner (RSA) as part of the Tesco Team.
What will you be doing?
- Nurturing and forming relationships with customers to better understand their travel needs
- Acting as a trusted ambassador and advisor on Travelex products and services
- Processing all foreign exchange transactions accurately and efficiently with customers
- Delivering on key performance goals that are procedural, operational and customer‑focused
- Processing daily online FX requests and deliveries with keen attention to detail
- Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures
What do I need to have?
- Great communicator: You naturally talk with people, listen well and understand their needs
- Desire to succeed: You have the drive and vision to make a difference, enjoy what you do and care about the impact you have on people
Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process.
About Travelex
We are a market‑leading specialist provider of foreign exchange, founded in 1976. Travelex simplifies customer access to international money through a trusted brand and extensive network of stores. We are an equal‑opportunity employer; we value diversity and do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Tesco Travel Money Advisor employer: Travelex
Contact Detail:
Travelex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Travelex and Tesco. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Travel Money Advisor, you'll need to be a great communicator. Try role-playing common customer scenarios with a friend or family member to build your confidence and refine your responses.
✨Tip Number 3
Show your passion for travel! Since this role is all about helping customers with their travel needs, share your own travel experiences during the interview. It’ll demonstrate your enthusiasm and make you more relatable to the hiring team.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to track and consider you for the role. Plus, you’ll get updates straight from the source!
We think you need these skills to ace Tesco Travel Money Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Travel Money Advisor role. Highlight any customer service experience and skills that show you can communicate well and understand customer needs. We want to see how you can make a difference!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for travel and customer service. Let us know why you’re excited about joining the Tesco team and how you can contribute to our success.
Showcase Relevant Skills: When filling out your application, don’t forget to showcase your relevant skills. Mention any experience with foreign exchange or financial transactions, as well as your ability to meet performance goals. We love detail-oriented candidates!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and get you started on your journey with Travelex. Don’t miss out!
How to prepare for a job interview at Travelex
✨Know Your Stuff
Before the interview, make sure you research Travelex and their services. Understand the foreign exchange market and be ready to discuss how you can help customers with their travel money needs. This shows your genuine interest in the role and the company.
✨Show Off Your Communication Skills
As a Travel Money Advisor, communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common customer scenarios with a friend to get comfortable with the types of questions you may face.
✨Demonstrate Your Customer Focus
Think of examples from your past experiences where you went above and beyond for a customer. Be prepared to share these stories during the interview to highlight your commitment to exceptional service, which is crucial for this role.
✨Be Ready for Flexibility Questions
Since the job offers flexible hours, be prepared to discuss your availability and how you can adapt to different shifts. Show that you're open to working various patterns and that you understand the importance of being reliable in a customer-facing role.
