At a Glance
- Tasks: Help customers with foreign exchange and provide travel money advice.
- Company: Join the dynamic team at Travelex, a leader in foreign exchange.
- Benefits: Earn £13 per hour, enjoy flexible hours, and receive employee discounts.
- Other info: Opportunity for career growth and monthly bonuses for hitting targets.
- Why this job: Combine your love for travel with customer service in a vibrant retail environment.
- Qualifications: Great communication skills and a passion for helping others.
Travel Services Partner – Tesco Dumfries
Hours per week: 12
Salary: £13.50 per hour + Monthly Bonus
Contract: Permanent, Part Time
A job where you can grow, connect, and make a real impact
At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.
Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
What the job involves
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Welcoming customers, building relationships and delivering fantastic customer service.
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Understanding what matters most to each customer and helping them with their travel money needs
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Putting your training into action and offering expert advice on our products and services.
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Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
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Working together as a team driving performance, delivering excellence and celebrating success together.
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Following company processes and paying attention to the detail to ensure everything stays on track.
What we’re looking for
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A great communicator who has a passion for great customer service.
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Someone who actively listens to understand our customer needs and create a fantastic customer experience.
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A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
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A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s in it for you
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✅ Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
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🧘 Wellbeing support: Programmes to help with physical, mental, and financial wellness.
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🕓 Flexible shifts: Patterns to suit different lifestyles, with overtime available
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🌴 25 days holiday + bank holidays (pro-rata)
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💸 Monthly bonus: Earn extra when you hit your targets
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🏦 Pension plan: With Scottish Widows
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📈 Career development: Access to training, learning pathways, and internal opportunities to grow
What happens next
Once you apply, here’s what to expect:
1.Application review – Our team will take a look and get in touch if your experience matches what we’re looking for
2.Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise
3.Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have
4.Offer – If it’s a good fit, we’ll offer you the role and support you through onboarding
About Travelex
We’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply. At Tesco Travel Money, we bring that expertise to local communities across the UK.
Ready to apply?
We’re proud to be an inclusive employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click Apply and start your journey with us.
Tesco Travel Money Advisor in Dumfries employer: Travelex
Travelex at Manchester Airport is an exceptional employer, offering a vibrant work culture where team collaboration and customer satisfaction are at the forefront. With flexible shifts, a monthly bonus, and ample opportunities for career development, employees can thrive both personally and professionally while contributing to a dynamic team dedicated to making a meaningful impact in the travel money sector.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Travel Money Advisor in Dumfries
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Travelex and Tesco. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your communication skills and customer service experience, as these are key for the Travel Money Advisor role.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about landing the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Tesco Travel Money Advisor in Dumfries
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Travel Money Advisor. We want to see how you can bring your unique flair to our team!
Show Your Passion for Travel:Since this role is all about helping customers with their travel needs, let us know about your love for travel! Share any personal experiences or knowledge that could make you a great advisor.
Be Personable and Engaging:We’re looking for great communicators who can build relationships with customers. Use your application to showcase your friendly personality and ability to connect with people.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and get you started on your journey with Travelex. We can’t wait to hear from you!
How to prepare for a job interview at Travelex
✨Know Your Stuff
Before the interview, make sure you brush up on Travelex's products and services. Understanding foreign exchange options and how they work will show that you're genuinely interested in the role and can engage with customers effectively.
✨Show Off Your People Skills
As a Travel Money Advisor, you'll be interacting with customers daily. Practice your communication skills by preparing examples of how you've built relationships or resolved issues in the past. This will help demonstrate your ability to connect with people.
✨Flexibility is Key
Since the job requires flexibility with shifts, be ready to discuss your availability during the interview. Highlight any previous experiences where you adapted to changing schedules or worked in dynamic environments.
✨Emphasise Your Desire to Succeed
Travelex values individuals who are driven and passionate about their work. Be prepared to share your motivations for wanting to join the team and how you plan to contribute to their success. This will resonate well with the interviewers.
