Tesco Travel Money Advisor
Tesco Travel Money Advisor

Tesco Travel Money Advisor

Milton Keynes Full-Time No home office possible
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At a Glance

  • Tasks: Help customers with foreign exchange and provide travel money advice.
  • Company: Join Travelex, a leading foreign exchange provider with a vibrant team.
  • Benefits: Earn £13/hour, enjoy flexible hours, and access great employee discounts.
  • Why this job: Be a travel money ambassador and make a difference in customers' journeys.
  • Qualifications: Great communication skills and a passion for helping others.
  • Other info: Opportunities for career growth and a supportive work environment.

Tesco Travel Money Advisor – Tesco Milton Keynes – Part Time

Job Type : Permanent

Hours per week : 16

Salary: £12.50 per hour + Monthly Bonus Incentive

Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly rota.

Benefits:

  • A wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
  • Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
  • A wide range of employee discounts provided by Bravo Benefit
  • Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime
  • 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days
  • Opportunity to earn a monthly bonus on top of base salary for hitting targets
  • Pension with a great Pension Provider – Scottish Widows.
  • Current Job Not Taking You Places?

    Exchange your job for a new career with limitless destinations at Travelex.

    Travelex attributes its success and growth down to its hard-working people. It’s their desire to deliver exception results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (RSA).

    As an integral part of the Tesco Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible. We want to ensure that we are there to support our customer by being adaptable to their requirements and delivering on our promise to fulfil their travel money needs!

    What will you be doing?

  • Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements then tailoring their experience based on their destination
  • Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
  • Engaging with customers to process all foreign exchange transactions accurately and efficiently.
  • Delivering on key performance goals both procedural, operational and customer focused
  • Utilising your keen eye for detail to process daily online FX request and deliveries
  • Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures
  • What do I need to have?

  • Numerically proficient – You’ll need to have a firm grasp of numbers as you’ll be handling large amounts of cash and covering vast amounts of currency regularly daily
  • IT proficient – You’ll be dealing with computers and in house till systems and ordering systems throughout the day. You will receive full training on our systems, however a basic understanding will give you a great start.
  • Great Communicator – You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
  • Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
  • What does the interview process look like?

    • Step 1 – Our team of Talent Acquisition Partners or Bureau Managers will review your application and get in touch with you if they think your experience fits the brief and conduct an initial screening call.

    • Step 2 – You’ll then be invited to an online interview with one of our Talent Acquisition Partners. Here we’ll give you more insight into Travelex and the role whilst finding out a bit more about you. Given you’d be working with vast amounts of money on a regular basis there will also be a small numerical and accuracy test too that’ll you’ll complete.

    • Step 3 – If successful you will then be invited to visit the bureau where you will meet with the Bureau Manager face-to-face and have the opportunity to see what the working environment looks like. The Bureau Manager will be able to tell you more about the day-to-day responsibilities and answer any remaining questions you have.

    • Step 4 – If the bureau visit goes well, we’ll reach out and offer the opportunity to join Travelex as our newest employee. If you’re unsuccessful, we’ll still reach out to you to provide detailed feedback. We owe you that much as an employer who’s dedicated your time to meet with us.

    Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process.

    About Travelex

    We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers’ access to international money, however and whenever.

    Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply!

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    Tesco Travel Money Advisor employer: Travelex

    Travelex is an exceptional employer that prioritises employee wellbeing and growth, offering a range of benefits including private medical insurance, flexible working hours, and generous holiday allowances. Located in the vibrant retail environment of Milton Keynes, our team members enjoy a supportive culture that values customer service excellence and personal development, making it an ideal place for those passionate about travel and customer engagement.
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    Contact Detail:

    Travelex Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Tesco Travel Money Advisor

    ✨Tip Number 1

    Get to know the company! Before your interview, do a bit of research on Travelex and Tesco. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.

    ✨Tip Number 2

    Practice your communication skills! As a Travel Money Advisor, you'll need to be a great communicator. Try role-playing common customer scenarios with a friend or family member to build your confidence and refine your approach.

    ✨Tip Number 3

    Show your passion for travel! Since this role is all about helping customers with their foreign exchange needs, share your own travel experiences during the interview. It’ll demonstrate your enthusiasm and make you more relatable to the team.

    ✨Tip Number 4

    Apply through our website! We want to see your application come through directly. It shows initiative and gives you a better chance of standing out. Plus, it’s super easy to do – just click apply and let’s get started on your journey!

    We think you need these skills to ace Tesco Travel Money Advisor

    Customer Relationship Management
    Foreign Exchange Knowledge
    Attention to Detail
    Communication Skills
    Problem-Solving Skills
    Sales Skills
    Compliance Awareness
    Flexibility
    Teamwork
    Time Management
    Adaptability
    Goal Orientation

    Some tips for your application 🫡

    Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about your passion for travel and customer service.

    Tailor Your Application: Make sure to tailor your application to the Travel Money Advisor role. Highlight your communication skills and any experience you have in customer service or foreign exchange. We love seeing how you connect with our job description!

    Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what makes you a great fit for the role. Avoid fluff and focus on your key strengths.

    Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.

    How to prepare for a job interview at Travelex

    ✨Know Your Stuff

    Before the interview, make sure you brush up on Travelex's products and services. Understanding foreign exchange options and how they work will show that you're genuinely interested in the role and can engage with customers effectively.

    ✨Show Off Your People Skills

    As a Travel Money Advisor, you'll be interacting with customers daily. Practice your communication skills by role-playing common customer scenarios with a friend. This will help you demonstrate your ability to build relationships and provide excellent service during the interview.

    ✨Flexibility is Key

    Since the job requires flexible working hours, be prepared to discuss your availability openly. Highlight your willingness to adapt to different shifts and how you can manage your time effectively to meet the demands of the role.

    ✨Bring Your Passion for Travel

    Share your travel experiences and how they relate to the role. Showing your enthusiasm for travel and helping others with their journeys will resonate well with the interviewers and align with Travelex's mission to enhance customer experiences.

    Tesco Travel Money Advisor
    Travelex
    Location: Milton Keynes
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