Tesco Travel Money Advisor
Tesco Travel Money Advisor

Tesco Travel Money Advisor

Sutton Full-Time No home office possible
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Travelex

At a Glance

  • Tasks: Help customers with foreign exchange and provide tailored travel money advice.
  • Company: Join the dynamic team at Travelex, a leader in foreign exchange.
  • Benefits: Enjoy flexible hours, competitive pay, bonuses, and great employee discounts.
  • Why this job: Kickstart your career while helping travellers and earning extra cash.
  • Qualifications: Numerical skills, IT proficiency, and a passion for customer service.
  • Other info: Great opportunities for growth in a supportive and diverse environment.

Tesco Travel Money Advisor – Tesco Sutton Cheam – Part Time

Job Type : Permanent, Part Time

Hours per week : 16 hours

Salary: £13.00 per hour + Monthly Bonus

Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly rota.

Benefits:

• A comprehensive voluntary benefits package, which provides discounted corporate rates to a wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.

• Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.

• A wide range of employee discounts provided by Bravo Benefit

• Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime

• 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days

• Opportunity to earn a monthly bonus on top of base salary for hitting targets

• Pension with a great Pension Provider – Scottish Widows.

Current Job Not Taking You Places?

Exchange your job for a new career with limitless destinations at Travelex.

Travelex attributes its success and growth down to its hard-working people. It’s their desire to deliver exceptional results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner.

As an integral part of the Tesco Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible. We want to ensure that we are there to support our customer by being adaptable to their requirements and delivering on our promise to fulfil their travel money needs!

What will you be doing?

  • Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements then tailoring their experience based on their destination
  • Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
  • Engaging with customers to process all foreign exchange transactions accurately and efficiently
  • Delivering on key performance goals both procedural, operational and customer focused
  • Utilising your keen eye for detail to process daily online FX request and deliveries
  • Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures
  • What do I need to have?

  • Numerically proficient – You’ll need to have a firm grasp of numbers as you’ll be handling large amounts of cash and covering vast amounts of currency regularly daily.
  • IT proficient – You’ll be dealing with computers and in house till systems and ordering systems throughout the day. You will receive full training on our systems, however a basic understanding will give you a great start.
  • Great Communicator – You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
  • Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
  • What does the interview process look like?

    Step 1 – Our team of Talent Acquisition Partners or Bureau Managers will review your application and get in touch with you if they think your experience fits the brief and conduct an initial screening call.

    Step 2 – You’ll then be invited to an online interview with one of our Talent Acquisition Partners. Here we’ll give you more insight into Travelex and the role whilst finding out a bit more about you. Given you’d be working with vast amounts of money on a regular basis there will also be a small numerical and accuracy test that you’ll need to complete.

    Step 3 – If successful you will then be invited to visit the bureau where you will meet with the Bureau Manager face-to-face and have the opportunity to see what the working environment looks like. The Bureau Manager will be able to tell you more about the day-to-day responsibilities and answer any remaining questions you have.

    Step 4 – If the bureau visit goes well, we’ll reach out and offer the opportunity to join Travelex as our newest employee. If you’re unsuccessful, we’ll still reach out to you to provide detailed feedback. We owe you that much as a candidate who has dedicated your time to meet with us. Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process.

    About Travelex

    We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers’ access to international money, however and whenever.

    Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply!

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    Tesco Travel Money Advisor employer: Travelex

    At Travelex, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values flexibility and employee wellbeing. As a Tesco Travel Money Advisor in Sutton Cheam, you'll enjoy competitive pay, a comprehensive benefits package, and opportunities for personal growth while working in a dynamic retail environment that celebrates diversity and fosters strong customer relationships.
    Travelex

    Contact Detail:

    Travelex Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Tesco Travel Money Advisor

    ✨Tip Number 1

    Get to know the company! Before your interview, do a bit of research on Travelex and Tesco. Understand their values, services, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.

    ✨Tip Number 2

    Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your numeracy skills and customer service experience, as these are key for the Travel Money Advisor role.

    ✨Tip Number 3

    Dress to impress! Even if the job is in a retail environment, looking smart and professional can make a great first impression. It shows that you take the opportunity seriously and respect the interview process.

    ✨Tip Number 4

    Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in the interviewer's mind. Plus, it’s a chance to reiterate your enthusiasm for the role!

    We think you need these skills to ace Tesco Travel Money Advisor

    Numerical Proficiency
    IT Proficiency
    Communication Skills
    Customer Relationship Management
    Attention to Detail
    Problem-Solving Skills
    Adaptability
    Sales Skills
    Compliance Knowledge
    Time Management
    Teamwork
    Flexibility
    Drive to Succeed

    Some tips for your application 🫡

    Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Travel Money Advisor. We want to see your passion for customer service and travel shine through!

    Show Off Your Numbers Skills: Since you'll be handling cash and currency, it's important to demonstrate your numerical proficiency. Include any relevant experience or examples that showcase your comfort with numbers in your application.

    Be Yourself: Let your personality come through in your written application! We’re looking for great communicators who can build relationships, so don’t be afraid to show us who you are and why you care about providing exemplary service.

    Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly. We can't wait to hear from you!

    How to prepare for a job interview at Travelex

    ✨Know Your Numbers

    As a Travel Money Advisor, you'll be handling cash and various currencies daily. Brush up on your numerical skills before the interview. Practice basic calculations and currency conversions to show you're confident with numbers.

    ✨Research Travelex and Tesco

    Familiarise yourself with Travelex's services and Tesco's values. Understanding their mission and how they operate will help you tailor your answers and demonstrate your genuine interest in the role.

    ✨Showcase Your Communication Skills

    Since this role involves building relationships with customers, prepare examples of how you've successfully communicated in past roles. Think about times when you listened to customer needs and provided tailored solutions.

    ✨Prepare for the Practical Test

    Expect a numerical and accuracy test during the interview process. Practise sample tests online to get comfortable with the format. This will help you feel more at ease and perform better when it counts.

    Tesco Travel Money Advisor
    Travelex
    Location: Sutton
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