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- Tasks: Help customers with foreign exchange and provide travel money advice.
- Company: Join Travelex, a leading name in foreign exchange since 1976.
- Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and a monthly bonus.
- Why this job: Be part of a vibrant team, make a difference, and share your travel passion.
- Qualifications: Great communication skills and a desire to succeed are essential.
- Other info: This is a part-time, permanent role with opportunities for overtime.
Tesco Travel Money Advisor – Tesco Littlehampton- Part Time
Job Type : Permanent, Part Time
Hours per week : 16
Salary: £13.00 per hour + Monthly Bonus
Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly rota.
Benefits:
A wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
A wide range of employee discounts provided by Bravo Benefit
Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime
25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days
Opportunity to earn a monthly bonus on top of base salary for hitting targets
Pension with a great Pension Provider – Scottish Widows.
Exchange your job for a new career with limitless destinations at Travelex.
Travelex attributes its success and growth down to its hard-working people. It’s their desire to deliver exception results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (RSA).
As an integral part of the Tesco Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.
What will you be doing?
Nurturing and forming relationships with customers to gain a better understanding of their travel
Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
Engaging with customers to process all foreign exchange transactions accurately and efficiently.
Delivering on key performance goals both procedural, operational and customer focused
Utilising your keen eye for detail to process daily online FX request and deliveries
Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures
What do I need to have?
Great Communicator – You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process.
About Travelex
We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers’ access to international money, however and whenever.
Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Tesco Travel Money Advisor employer: Travelex
Contact Detail:
Travelex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor
✨Tip Number 1
Familiarise yourself with the foreign exchange market and Travelex's offerings. Understanding the products and services you’ll be advising customers on will help you stand out as a knowledgeable candidate.
✨Tip Number 2
Practice your communication skills, especially in building rapport with customers. Role-playing scenarios can help you feel more confident in engaging with clients and addressing their needs effectively.
✨Tip Number 3
Showcase your flexibility and willingness to work various shifts. Highlighting your adaptability during interviews can demonstrate that you’re a great fit for the dynamic retail environment at Tesco.
✨Tip Number 4
Research Travelex’s values and mission. Being able to articulate how your personal values align with theirs can make a strong impression and show that you’re genuinely interested in being part of their team.
We think you need these skills to ace Tesco Travel Money Advisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand what Tesco is looking for in a Travel Money Advisor. Pay attention to the skills and qualities they value, such as communication and customer service.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise any previous roles in customer service or finance, and showcase your ability to build relationships with customers.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for travel and customer service. Use specific examples from your past experiences to demonstrate how you can be a great fit for the role and contribute to the Tesco team.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Travelex
✨Show Your Communication Skills
As a Travel Money Advisor, you'll need to demonstrate your ability to communicate effectively. Practice articulating your thoughts clearly and listen actively during the interview. This will showcase your natural ability to build relationships with customers.
✨Highlight Your Customer Service Experience
Make sure to share examples from your past experiences where you provided exceptional customer service. Discuss how you handled difficult situations and what you did to ensure customer satisfaction, as this role heavily relies on nurturing customer relationships.
✨Demonstrate Your Knowledge of Foreign Exchange
Familiarise yourself with basic foreign exchange concepts and Travelex's products. Being able to discuss these topics confidently will show your enthusiasm for the role and your commitment to becoming a trusted advisor for customers.
✨Express Your Desire to Succeed
Convey your motivation and drive to excel in the position. Share your career aspirations and how this role aligns with your goals. Employers appreciate candidates who are passionate about making a difference and contributing positively to the team.
