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- Tasks: Engage with customers, process foreign exchange transactions, and provide travel money advice.
- Company: Travelex is a leading foreign exchange provider with a trusted brand since 1976.
- Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and a monthly bonus.
- Why this job: Join a vibrant team, help customers travel better, and grow your career in a dynamic environment.
- Qualifications: Great communication skills and a desire to succeed are essential.
- Other info: Opportunities for overtime and additional holiday days as you progress.
The predicted salary is between 27360 - 43200 £ per year.
Tesco Travel Money Advisor – Ipswich Copdock, Ipswich Martlesham, Clacton, Stowmarket, Colchester & Sudbury – Full Time
Job Type : Full Time, Permanent
Hours per week : 37.5
Salary: £13 per hour + Monthly Bonus
Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. You must have the ability to travel between the Ipswich Copdock, Ipswich Martlesham, Clacton, Stowmarket, Colchester & Sudbury stores.
Benefits:
A wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
A wide range of employee discounts provided by Bravo Benefit
Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime
25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days
Opportunity to earn a monthly bonus on top of base salary for hitting targets
Pension with a great Pension Provider – Scottish Widows.
Exchange your job for a new career with limitless destinations at Travelex.
Travelex attributes its success and growth down to its hard-working people. It’s their desire to deliver exception results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (RSA).
As an integral part of the Tesco Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.
What will you be doing?
Nurturing and forming relationships with customers to gain a better understanding of their travel
Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
Engaging with customers to process all foreign exchange transactions accurately and efficiently.
Delivering on key performance goals both procedural, operational and customer focused
Utilising your keen eye for detail to process daily online FX request and deliveries
Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures
What do I need to have?
Great Communicator – You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process.
About Travelex
We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers’ access to international money, however and whenever.
Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Tesco Travel Money Advisor employer: Travelex
Contact Detail:
Travelex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor
✨Tip Number 1
Familiarise yourself with the foreign exchange market and current trends. Being knowledgeable about currency rates and travel money options will help you engage confidently with customers and position yourself as a trusted advisor.
✨Tip Number 2
Practice your communication skills, especially active listening. This role requires building relationships with customers, so being able to understand their needs and respond appropriately is crucial.
✨Tip Number 3
Showcase your flexibility and willingness to work varied shifts. Highlighting your adaptability in your conversations can demonstrate that you're a great fit for the dynamic retail environment at Tesco.
✨Tip Number 4
Research Travelex's products and services thoroughly. Understanding what they offer will not only prepare you for customer interactions but also show your genuine interest in the company during interviews.
We think you need these skills to ace Tesco Travel Money Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Travel Money Advisor. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your communication skills and any previous roles where you've built relationships with customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and customer service. Mention specific examples of how you've successfully engaged with customers in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Travelex
✨Show Your Passion for Travel
As a Travel Money Advisor, your love for travel should shine through. Share personal experiences and how they have shaped your understanding of customer needs in foreign exchange.
✨Demonstrate Excellent Communication Skills
Since the role involves building relationships with customers, practice articulating your thoughts clearly. Be prepared to showcase your listening skills and how you can empathise with customers' needs.
✨Understand the Products and Services
Familiarise yourself with Travelex's offerings. Being knowledgeable about foreign exchange options will help you answer questions confidently and position yourself as a trusted advisor.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of examples from past experiences where you successfully handled challenging situations or exceeded customer expectations.
