Tesco Travel Money Advisor
Tesco Travel Money Advisor

Tesco Travel Money Advisor

Stoke-on-Trent Full-Time No home office possible
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Travelex

At a Glance

  • Tasks: Help customers with foreign exchange needs and provide tailored travel money advice.
  • Company: Join Travelex, a leading foreign exchange provider with over 45 years of experience.
  • Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and a competitive salary of £13.00 per hour.
  • Why this job: Be part of a dynamic team, make a difference in customers' travel experiences, and earn bonuses.
  • Qualifications: Numerical proficiency, IT skills, great communication, and a desire to succeed are essential.
  • Other info: Casual/part-time role with zero-hour contracts and opportunities for overtime.

Tesco Travel Money Advisor – Stoke – Part Time

Job Type: Casual/Part Time
Hours per week: Zero Hour Contract
Salary: £13.00 per hour
Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly rota.

Benefits:

  • A wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
  • Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
  • A wide range of employee discounts provided by Bravo Benefit
  • Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime
  • 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days
  • Opportunity to earn a monthly bonus on top of base salary for hitting targets
  • Pension with a great Pension Provider – Scottish Widows.
  • Current Job Not Taking You Places?

    Exchange your job for a new career with limitless destinations at Travelex.

    Travelex attributes its success and growth down to its hard-working people. It’s their desire to deliver exception results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (RSA).
    As an integral part of the Tesco Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible. We want to ensure that we are there to support our customer by being adaptable to their requirements and delivering on our promise to fulfil their travel money needs!

    What will you be doing?

  • Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements then tailoring their experience based on their destination
  • Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
  • Engaging with customers to process all foreign exchange transactions accurately and efficiently.
  • Delivering on key performance goals both procedural, operational and customer focused
  • Utilising your keen eye for detail to process daily online FX request and deliveries
  • Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures
  • What do I need to have?

  • Numerically proficient – You’ll need to have a firm grasp of numbers as you’ll be handling large amounts of cash and covering vast amounts of currency regularly daily
  • IT proficient – You’ll be dealing with computers and in house till systems and ordering systems throughout the day. You will receive full training on our systems, however a basic understanding will give you a great start.
  • Great Communicator – You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
  • Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
  • What does the interview process look like?

  • Step 1 – Our team of Talent Acquisition Partners or Bureau Managers will review your application and get in touch with you if they think your experience fits the brief and conduct an initial screening call.
  • Step 2 – You’ll then be invited to an online interview with one of our Talent Acquisition Partners. Here we’ll give you more insight into Travelex and the role whilst finding out a bit more about you. Given you’d be working with vast amounts of money on a regular basis there will also be a small numerical and accuracy test too that’ll you’ll complete.
  • Step 3 – If successful you will then be invited to visit the bureau where you will meet with the Bureau Manager face-to-face and have the opportunity to see what the working environment looks like. The Bureau Manager will be able to tell you more about the day-to-day responsibilities and answer any remaining questions you have.
  • Step 4 – If the bureau visit goes well, we’ll reach out and offer the opportunity to join Travelex as our newest employee. If you’re unsuccessful, we’ll still reach out to you to provide detailed feedback. We owe you that much as an employer who’s dedicated your time to meet with us.
  • About Travelex
    We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers’ access to international money, however and whenever.
    Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply!

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    Tesco Travel Money Advisor employer: Travelex

    Travelex is an exceptional employer that prioritises employee wellbeing and growth, offering flexible working hours, competitive pay, and a supportive work culture in the vibrant retail environment of Stoke-on-Trent. With comprehensive benefits including health insurance, generous holiday allowances, and opportunities for bonuses, Travelex fosters a community where employees can thrive while helping customers navigate their travel money needs. Join us to embark on a rewarding career journey with limitless destinations and the chance to make a real impact.
    Travelex

    Contact Detail:

    Travelex Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Tesco Travel Money Advisor

    ✨Tip Number 1

    Familiarise yourself with foreign exchange rates and trends. Being knowledgeable about current rates and how they fluctuate can help you engage more confidently with customers and demonstrate your expertise during the interview.

    ✨Tip Number 2

    Practice your numerical skills, as you'll need to handle cash and perform transactions accurately. Consider doing some quick mental maths exercises or using apps that focus on numerical proficiency to boost your confidence.

    ✨Tip Number 3

    Prepare for the online interview by researching Travelex and understanding their products and services. This will not only show your interest in the company but also help you tailor your responses to align with their values and customer service approach.

    ✨Tip Number 4

    During the face-to-face bureau visit, ask insightful questions about the team dynamics and daily operations. This demonstrates your enthusiasm for the role and helps you gauge if the work environment is a good fit for you.

    We think you need these skills to ace Tesco Travel Money Advisor

    Numerical Proficiency
    Attention to Detail
    Customer Relationship Management
    Communication Skills
    IT Proficiency
    Cash Handling Skills
    Problem-Solving Skills
    Adaptability
    Sales Skills
    Time Management
    Teamwork
    Regulatory Compliance Knowledge
    Desire to Succeed

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Travel Money Advisor. Emphasise your customer service skills, numerical proficiency, and any previous roles in retail or finance.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and customer service. Mention specific examples of how you've successfully engaged with customers in the past and how you can contribute to Travelex's mission.

    Highlight Relevant Skills: In your application, clearly outline your IT proficiency and ability to handle cash transactions. Provide examples of how you've used these skills in previous roles to demonstrate your suitability for the position.

    Prepare for the Interview: Research Travelex and understand their products and services. Be ready to discuss how you would approach customer interactions and provide solutions tailored to their needs. Practise numerical accuracy tests to ensure you're prepared for that part of the interview process.

    How to prepare for a job interview at Travelex

    ✨Brush Up on Your Numbers

    Since you'll be handling large amounts of cash and various currencies, it's crucial to be numerically proficient. Practise basic calculations and ensure you're comfortable with currency conversions to impress during the numerical test.

    ✨Showcase Your Communication Skills

    As a Travel Money Advisor, building relationships with customers is key. Prepare examples of how you've effectively communicated in past roles, highlighting your ability to listen and understand customer needs.

    ✨Research Travelex and Tesco

    Familiarise yourself with Travelex's services and their partnership with Tesco. Understanding their mission and values will help you align your answers with what they are looking for in a candidate.

    ✨Prepare for the Bureau Visit

    If you make it to the bureau visit, take the opportunity to ask insightful questions about the day-to-day responsibilities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

    Tesco Travel Money Advisor
    Travelex
    Location: Stoke-on-Trent
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