At a Glance
- Tasks: Welcome customers and provide expert travel money advice while achieving sales targets.
- Company: Join Asda Travel Money, a friendly team dedicated to fantastic customer service.
- Benefits: Earn £13.50 per hour, enjoy flexible shifts, and access great discounts.
- Other info: Enjoy wellbeing support and optional benefits for a balanced lifestyle.
- Why this job: Kickstart your career in a dynamic environment where you can grow and make an impact.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 28000 - 30000 £ per year.
Location: Telford
Hours: 16 per week
Pay: £13.50 per hour + monthly bonus
Contract: Temp, Part Time 12 months Maternity cover
A job where you can grow, connect, and make a real impact.
At Asda Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.
What The Job Involves:
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services, converting interest into sales.
- Consistently work towards achieving and exceeding team sales targets.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What We’re Looking For:
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s In It For You:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Bravo Benefits: Discounts across retail, travel, and lifestyle.
- Flexible shifts: We get it - life isn’t one size fits all. That’s why we offer a variety of flexible shift patterns to suit different lifestyles. In return, we simply ask for a bit of flexibility from you, too. Plus, during busy seasons, voluntary overtime is often available if you’d like to boost your hours (and your pay).
- 25 days holiday.
Retail Sales Assistant in Telford employer: Travelex
Contact Detail:
Travelex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant in Telford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Asda Travel Money and Travelex. Understanding their values and services will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. This will help you demonstrate your passion for great service during the interview.
✨Tip Number 3
Be ready to showcase your teamwork! Since this role is all about working together, prepare to discuss how you've collaborated with others in previous jobs. Highlighting your team spirit can really set you apart.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join our amazing team at Asda Travel Money.
We think you need these skills to ace Retail Sales Assistant in Telford
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond to help customers in the past, as this role is all about delivering fantastic service!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and qualities mentioned in the job description. We love seeing candidates who really understand what we’re looking for.
Be Yourself: Let your personality shine through in your application. We’re looking for someone with a positive attitude and a can-do spirit, so don’t be afraid to show us who you are and why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our amazing team!
How to prepare for a job interview at Travelex
✨Know Your Customer Service Basics
Before the interview, brush up on your customer service skills. Think about times you've gone above and beyond for a customer. Be ready to share specific examples that highlight your ability to listen actively and create fantastic experiences.
✨Familiarise Yourself with Travel Money Products
Take some time to research the types of travel money products offered by Asda Travel Money and Travelex. Understanding these will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Team Spirit
As a Travel Service Partner, teamwork is key. Prepare to discuss how you've worked effectively in teams before. Share stories that demonstrate your positive attitude and willingness to support your colleagues in achieving shared goals.
✨Prepare Questions to Ask
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, training opportunities, or how success is measured in the role. This shows you're engaged and serious about making a difference.