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For Companies At a Glance
- Tasks: Lead a dynamic team to drive sales and enhance customer experiences.
- Company: Join Travelex, the world's largest foreign exchange company with a global presence.
- Benefits: Enjoy career development, comprehensive training, and a supportive workplace culture.
- Why this job: Make a real impact in retail while helping customers on their travel journeys.
- Qualifications: Strong leadership skills and a positive, can-do attitude are essential.
- Other info: Embrace a vibrant work environment with opportunities for growth and work-life balance.
The predicted salary is between 36000 - 60000 £ per year.
Travelex, Modbury, England, United Kingdom
2 days ago | Full Time – Store Leader
Schedule
Monday to Friday 9:00am – 5:00pm
Come work for Travelex, the world’s largest foreign exchange company! Founded in 1976, Travelex has over 1,100 stores across the globe. We are passionate about retail and travel, but most importantly, we pride ourselves on providing the best customer service in the industry as we play a vital part in our customer’s travel journey.
Key Accountabilities
- Grow sales and profitability of the store including increase on online/ATM sales
- Customer retention and market share growth
- Feedback and reviews collected digitally – Google reviews/Facebook/Instagram
- Identify, report, and resolve risks to a safe, secure and compliant working environment
- Achievement of individual and store sales goals/deadlines on a daily basis
- Lead by example in behaviour, attitude and sales performance
- Conduct and engage internal support with ongoing training and in store development
- Drive best practice including performance management
- Conduct monthly one-on-one and store wide sales meetings to ensure for effective individual plan to action
- Ability to build and manage relationships across all levels, internally and externally
- Communicate, track and drive incentives
Your Experience
- Self-aware, open-minded with a high degree of personal and professional integrity
- Positive – can-do attitude, with the drive to win
- The ability to build and manage relationships, developing trust and credibility with customers, partners, peers, teams, internal and external stakeholders
- The ability to analyse issues and resolve issues in a timely manner
- Ability to prioritise – work on multiple tasks at the same time, completing within required time frame and to a quality standard
Benefits
- Development opportunities that will see you thrive and advance your career
- Comprehensive training conducted by specialised trainers
- A positive and team-oriented workplace culture that values work-life balance and is inclusive and supportive
- Ongoing benefits such as Paid Parental leave, health & well being programs, social club and more
Referrals increase your chances of interviewing at Travelex by 2x
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Store Leader employer: Travelex
Contact Detail:
Travelex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Leader
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Travelex on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can double your chances of landing that Store Leader role.
✨Tip Number 2
Prepare for the interview by practising common questions related to sales and customer service. We want to show how our experience aligns with Travelex's focus on customer satisfaction and sales growth. Role-play with a friend to boost our confidence!
✨Tip Number 3
Showcase our leadership skills! During the interview, share specific examples of how we've led teams or improved sales in previous roles. Travelex is looking for someone who can drive performance and inspire others, so let’s highlight those experiences.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email reiterating our enthusiasm for the Store Leader position can leave a lasting impression. It shows we’re proactive and genuinely interested in joining the Travelex team.
We think you need these skills to ace Store Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Store Leader role. Highlight your experience in retail, customer service, and any leadership roles you've had. We want to see how you can grow sales and manage a team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for retail and travel, and explain why you’re the perfect fit for Travelex. Don’t forget to mention your positive attitude and ability to build relationships.
Showcase Your Achievements: When detailing your experience, focus on specific achievements. Did you increase sales or improve customer satisfaction? We love numbers, so quantify your successes to make your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Travelex
✨Know Your Numbers
As a Store Leader, you'll need to demonstrate your understanding of sales and profitability. Brush up on key metrics related to sales growth, customer retention, and online performance. Be ready to discuss how you've driven results in previous roles.
✨Showcase Your Leadership Skills
Travelex is looking for someone who can lead by example. Prepare examples of how you've motivated teams, conducted training sessions, or managed performance. Highlight your ability to build relationships and foster a positive team culture.
✨Customer Service is Key
Since Travelex prides itself on exceptional customer service, be prepared to share specific instances where you went above and beyond for customers. Think about how you can relate these experiences to the travel industry and the importance of customer satisfaction.
✨Be Ready to Problem-Solve
The role requires quick thinking and effective problem resolution. Prepare to discuss challenges you've faced in previous positions and how you resolved them. This will show your analytical skills and ability to maintain a safe and compliant environment.