At a Glance
- Tasks: Help customers with foreign exchange and provide travel money advice.
- Company: Join Travelex, a leading foreign exchange provider with a vibrant team.
- Benefits: Earn £13/hour, enjoy flexible hours, bonuses, and great employee discounts.
- Why this job: Combine your love for travel with customer service in a dynamic retail environment.
- Qualifications: Great communication skills and a passion for helping others.
- Other info: Opportunities for career growth and a supportive onboarding process.
The predicted salary is between 10 - 16 £ per hour.
Job Type: Permanent, Part Time
Hours per week: 20
Salary: £13.00 per hour + Monthly Bonus
Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly rota.
Benefits:
- A wide range of insurances such as Private Medical, Dental and Critical Illness.
- Discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
- Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
- A wide range of employee discounts provided by Bravo Benefit.
- Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime.
- 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days.
- Opportunity to earn a monthly bonus on top of base salary for hitting targets.
- Pension with a great Pension Provider – Scottish Widows.
As an integral part of the Tesco Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.
What will you be doing?
- Nurturing and forming relationships with customers to gain a better understanding of their travel.
- Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services.
- Engaging with customers to process all foreign exchange transactions accurately and efficiently.
- Delivering on key performance goals both procedural, operational and customer focused.
- Utilising your keen eye for detail to process daily online FX requests and deliveries.
- Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures.
What do I need to have?
- Great Communicator - You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
- Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process.
About Travelex: We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers’ access to international money, however and whenever.
Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Tesco Travel Money Advisor in Stockton-on-Tees employer: Travelex
Contact Detail:
Travelex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor in Stockton-on-Tees
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Travelex and Tesco. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Travel Money Advisor, you'll need to be a great communicator. Try role-playing with a friend or family member to get comfortable talking about foreign exchange and customer service scenarios.
✨Tip Number 3
Show your passion for travel! Since this role is all about helping customers with their travel money needs, share your own travel experiences during the interview. It’ll help you stand out as someone who truly cares about providing exemplary service.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly on our site, you’ll have access to all the latest job openings and updates. Plus, it shows your commitment to becoming part of the Travelex family!
We think you need these skills to ace Tesco Travel Money Advisor in Stockton-on-Tees
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Travel Money Advisor role. Highlight your communication skills and any experience in customer service, as these are key for us at Travelex.
Show Your Passion for Travel: Let your love for travel shine through in your application! Share any personal experiences or knowledge about foreign exchange that could make you stand out as a travel money ambassador.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you the perfect fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Travelex.
How to prepare for a job interview at Travelex
✨Know Your Stuff
Before the interview, make sure you’re familiar with Travelex’s services and products. Brush up on foreign exchange basics and be ready to discuss how you can help customers with their travel money needs. This shows your genuine interest in the role and helps you stand out.
✨Show Off Your People Skills
As a Travel Money Advisor, communication is key. Prepare examples of how you've successfully built relationships with customers in the past. Think about times when you’ve gone above and beyond to help someone – this will demonstrate your ability to connect and provide exemplary service.
✨Flexibility is Key
Since the job requires flexibility with shifts, be ready to discuss your availability openly. Highlight your willingness to adapt to different schedules and how you can manage your time effectively. This will show that you’re a team player who can fit into their dynamic work environment.
✨Bring Your A-Game to Performance Goals
Travelex values performance, so come prepared to talk about your achievements in previous roles. Share specific examples of how you’ve met or exceeded targets, whether in sales or customer satisfaction. This will illustrate your drive to succeed and align with their focus on delivering exceptional results.