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For Companies At a Glance
- Tasks: Welcome customers and provide expert travel money advice in a friendly team.
- Company: Join Asda Travel Money, a leader in customer service and travel solutions.
- Benefits: Earn £13.50 per hour, enjoy flexible shifts, and access wellness support.
- Other info: Opportunities for career development and a supportive team environment.
- Why this job: Make a real impact while helping customers start their journeys with confidence.
- Qualifications: Great communication skills and a passion for delivering excellent customer service.
The predicted salary is between 27360 - 36480 £ per year.
Location: Slough
Hours: 24 per week
Pay: £13.50 per hour + monthly bonus
Contract: Permanent, Part Time
A job where you can grow, connect, and make a real impact. At Asda Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our bureaus, supporting our customers with their travel money needs and delivering brilliant service every time.
Responsibilities
- Welcoming customers, building relationships and delivering fantastic customer service
- Understanding what matters most to each customer and helping them with their travel money needs
- Putting your training into action and offering expert advice on our products and services, converting interest into sales
- Consistently work towards achieving and exceeding team sales targets
- Processing foreign exchange transactions and online orders accurately so our customers leave happy in a fast‑paced environment
- Working together as a team to drive performance, deliver excellence and celebrate success together
- Following company processes and paying attention to detail to ensure everything stays on track
Qualifications
- A great communicator with a passion for excellent customer service
- Someone who actively listens to understand our customer needs and creates a fantastic customer experience
- Positive, can‑do attitude where no challenge is too big and a desire to make a difference each day
- A team player ready to learn, grow and develop as part of our amazing team
Benefits
- Optional benefits available – including access to Private Medical, Dental and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates
- Wellbeing support: programmes to help with physical, mental and financial wellness
- Bravo Benefits: discounts across retail, travel and lifestyle
- Flexible shifts: variety of shift patterns to suit different lifestyles; voluntary overtime often available during busy seasons
- 25 days holiday plus bank holidays on a pro‑rata basis
- Monthly bonus: earn extra when you hit your targets
- Pension plan with Scottish Widows
- Career development: access to training, learning pathways and internal opportunities to grow
Equal Opportunity
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
Retail Sales Assistant in Slough employer: Travelex
Contact Detail:
Travelex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant in Slough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Asda Travel Money and Travelex. Understanding their values and services will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle different customer needs or complaints. Role-playing these situations can help you feel more confident and prepared to impress during your interview.
✨Tip Number 3
Show off your teamwork spirit! Since this role is all about working together, be ready to share examples of how you've collaborated with others in the past. Highlighting your ability to contribute to a positive team environment will make you stand out.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Retail Sales Assistant in Slough
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to help customers in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the job description. Mention how your skills align with what we’re looking for at Asda Travel Money.
Be Yourself: We love authenticity! Let your personality shine through in your application. Share your passion for travel and customer service, and don’t be afraid to show us what makes you unique.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Travelex
✨Know Your Customer Service Basics
Before the interview, brush up on key customer service principles. Think about how you can demonstrate your passion for helping customers and share examples of when you've gone above and beyond to meet their needs.
✨Showcase Your Team Spirit
As a Travel Service Partner, teamwork is crucial. Prepare to discuss times when you've successfully collaborated with others. Highlight your ability to support team goals and celebrate successes together.
✨Be Ready to Discuss Sales Techniques
Since the role involves converting interest into sales, think about your approach to selling. Be prepared to talk about how you would engage customers, understand their needs, and recommend products that suit them.
✨Practice Active Listening
Active listening is key in this role. During the interview, show that you can listen attentively and respond thoughtfully. You might even want to practice with a friend by asking them to share a story and summarising it back to them.