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- Tasks: Manage banknote shipments globally, ensuring timely and secure transportation.
- Company: Join Travelex, a leading foreign exchange specialist with a focus on innovation.
- Benefits: Full-time role with training provided and opportunities for personal growth.
- Why this job: Be part of a dynamic team that values customer service and process improvement.
- Qualifications: Strong numeracy skills, attention to detail, and a passion for learning.
- Other info: Diverse and inclusive workplace with a commitment to making travel easier for customers.
The predicted salary is between 28800 - 43200 £ per year.
Role Title
Shipping Clerk
Location
Peterborough
Contract
Full Time, Temporary – 6 month Fixed Term Contract
Role purpose
- Manage the transportation of banknote shipments to / from our UK vault to / from our customers worldwide, utilising armoured transportation and secured airfreight.
- Build and maintain relationships with suppliers, such as airlines and security carriers, to ensure optimal service in terms of timeliness, security, and cost.
Key accountabilities
- Ensuring banknote shipments moved in timely fashion in keeping with customer service levels.
- Ensuring shipments are fully costed and moved using the most cost effective solution.
- Ensuring consignments moved within security risk profiles.
- Validation / processing of supplier invoices.
Role-specific experience and skills
- Knowledge of wholesale banknotes business.
- Knowledge of cash in transit / logistics industry.
- Able to communicate to senior level, internally and externally writing written and verbal.
- Able to plan and prioritise own workload.
- Excellent numeracy skills / accuracy.
- Good PC / MS Office literacy, MS Excel competency.
General experience and personal qualities
- Self-aware, open-minded with a high degree of personal and professional integrity.
- Effective team player.
- High degree of self-motivation.
- High degree of accuracy / attention to detail.
- Passion for delivering exceptional customer service and willingness to go beyond.
- Respond enthusiastically to customer requirements.
- Creative thinker who can identify process improvement and cost reduction opportunities.
- Training will be given on the job, should show a keen interest in learning and developing new skills.
Why Travelex?
To remain the world’s leading foreign exchange specialist, we are focused on making our customers’ lives simpler, more engaging and hassle free while they travel or move money abroad. We promise to give them the freedom and peace of mind to explore the world, their way – enabling them to travel confidently because they know they have us to lean on.
Customer centricity and digital are at the heart of our business strategy. Our commitment to innovation has never been greater, with the development of a number of digital-first, greenfield products and services. And with the Travelex\’s resources, deep industry experience and leading brand we are inventing the future of FX, cross-border e-commerce and international payments.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Shipping Clerk employer: Travelex
Contact Detail:
Travelex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shipping Clerk
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and cash in transit industry. Use LinkedIn to connect with professionals and join relevant groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their customer-centric approach and think of examples from your past experiences that showcase your attention to detail and commitment to exceptional service.
✨Tip Number 3
Show off your skills! If you have experience with MS Excel or any other relevant software, be ready to demonstrate your proficiency. Maybe even bring along a portfolio of your work or examples of how you've improved processes in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our team.
We think you need these skills to ace Shipping Clerk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Shipping Clerk role. Highlight any relevant experience in logistics or cash in transit, and don’t forget to showcase your excellent numeracy skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your skills align with our commitment to exceptional customer service. Keep it engaging and personal.
Showcase Your Communication Skills: Since the role involves communicating with suppliers and customers, make sure to demonstrate your written communication skills in your application. Use clear and concise language to convey your points effectively.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status directly with us!
How to prepare for a job interview at Travelex
✨Know Your Stuff
Make sure you brush up on your knowledge of the wholesale banknotes business and the cash in transit/logistics industry. Being able to discuss relevant terminology and processes will show that you're serious about the role and understand its nuances.
✨Show Off Your Communication Skills
Since the role involves communicating with suppliers and internal teams, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations or when dealing with senior-level stakeholders.
✨Demonstrate Your Attention to Detail
This job requires a high degree of accuracy, so be ready to discuss how you ensure precision in your work. Bring examples of how you've successfully managed tasks that required meticulous attention, like processing invoices or planning shipments.
✨Be Ready to Talk Customer Service
Travelex values exceptional customer service, so think of instances where you've gone above and beyond for customers. Highlight your passion for delivering great service and your willingness to adapt to meet customer needs.
