At a Glance
- Tasks: Welcome customers and provide expert travel money advice in a friendly team.
- Company: Join Tesco Travel Money, a trusted name in foreign exchange.
- Benefits: Earn £13.50 per hour, enjoy flexible shifts, and access wellness support.
- Other info: Enjoy career development opportunities and a supportive team culture.
- Why this job: Make a real impact while growing your skills in a dynamic environment.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 27000 - 30000 € per year.
A job where you can grow, connect, and make a real impact. At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureau, supporting our customers with their travel money needs and delivering brilliant service every time.
What the job involves:
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What we’re looking for:
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s in it for you:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Flexible shifts: Patterns to suit different lifestyles, with overtime available.
- 25 days holiday + bank holidays (pro-rata).
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
What happens next:
- Application review – Our team will take a look and get in touch if your experience matches what we’re looking for.
- Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have.
- Offer – If it’s a good fit, we’ll offer you the role and support you through onboarding.
About Travelex: We’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply. At Tesco Travel Money, we bring that expertise to local communities across the UK.
Ready to apply? We’re proud to be an inclusive employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click Apply and start your journey with us.
Tesco Travel Money Advisor in Salford employer: Travelex
At Tesco Travel Money, located in Salford, we offer a vibrant work culture where you can thrive as a Travel Money Advisor. With flexible shifts, comprehensive wellbeing support, and numerous career development opportunities, we empower our employees to grow and succeed while delivering exceptional service to our customers. Join our friendly team and enjoy the benefits of a rewarding role that makes a real impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Travel Money Advisor in Salford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco and Travelex. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Prepare for the online interview by brushing up on common interview questions, especially those related to customer service. Think about how you can showcase your communication skills and positive attitude—these are key for a Travel Money Advisor!
✨Tip Number 3
Show your team spirit! During your bureau visit, highlight your ability to work well in a team. Share examples of how you've collaborated with others in the past, as this role is all about driving performance together and celebrating success as a group.
✨Tip Number 4
Don’t forget to ask questions! When you meet the Bureau Manager, come prepared with questions about the role and the team. This shows your enthusiasm and helps you get a better feel for the environment you'll be working in. Plus, it’s a great way to make a lasting impression!
We think you need these skills to ace Tesco Travel Money Advisor in Salford
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight any experience you have in customer service. We want to see how you've made a difference for customers in the past, so share specific examples that showcase your communication skills and ability to build relationships.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Travel Money Advisor role. Mention how your skills align with what we’re looking for, like your positive attitude and teamwork spirit. It’ll show us you’re genuinely interested!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and avoid long paragraphs. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website:Make sure to apply through our website for the best chance of getting noticed! It’s the easiest way for us to track your application and get back to you. Plus, it shows you’re serious about joining our amazing team at Tesco Travel Money!
How to prepare for a job interview at Travelex
✨Know Your Stuff
Before the interview, brush up on your knowledge of foreign exchange and travel money services. Familiarise yourself with Tesco's offerings and Travelex's role in the partnership. This will show that you're genuinely interested and ready to provide expert advice.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you actively listened to customers' needs and went the extra mile to ensure their satisfaction. This is key for a role focused on building relationships.
✨Practice Makes Perfect
Since there’s a currency conversion exercise in the online interview, practice some basic conversions beforehand. Get comfortable with numbers and be ready to demonstrate your accuracy under pressure. It’ll help you stand out as someone who can thrive in a fast-paced environment.
✨Be a Team Player
During the interview, highlight your ability to work well in a team. Share stories that illustrate your collaborative spirit and how you celebrate success with others. Tesco values teamwork, so showing that you’re a great fit for their culture will go a long way.
