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- Tasks: Welcome customers and provide expert travel money advice in a friendly team.
- Company: Join Tesco Travel Money, a trusted name in foreign exchange.
- Benefits: Earn £13/hour, enjoy flexible shifts, bonuses, and wellness support.
- Why this job: Make a real impact while building your skills in a dynamic environment.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Opportunities for career development and a supportive team culture.
The predicted salary is between 11 - 16 £ per hour.
Location: Romford Hornchurch
Hours: 21 per week (Note: We could potentially offer a range of other hours so feel free to still apply even if advertised hours do not suit you)
Pay: £13.00 per hour + location allowance + monthly bonus
Contract: Permanent, Part Time
A job where you can grow, connect, and make a real impact.
At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you'll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.
What the job involves:
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What we're looking for:
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who's ready to learn, grow and develop as part of our amazing team.
What's in it for you:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Bravo Benefits: Discounts across retail, travel, and lifestyle.
- Flexible shifts: Patterns to suit different lifestyles, with overtime available.
- 25 days holiday + bank holidays (pro-rata).
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
What happens next:
- Application review – Our team will take a look and get in touch if your experience matches what we're looking for.
- Online interview – You'll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have.
- Offer – If it's a good fit, we'll offer you the role and support you through onboarding.
About Travelex:
We're a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we've helped millions of people access international money—quickly, safely, and simply. At Tesco Travel Money, we bring that expertise to local communities across the UK.
Ready to apply? We're proud to be an inclusive employer. Whoever you are, wherever you're from, you'll be welcomed here. If you're ready to take the next step in your career, click Apply and start your journey with us.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Tesco Travel Money Advisor in Romford employer: Travelex
Contact Detail:
Travelex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor in Romford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco Travel Money and Travelex. Understanding their values and services will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Try role-playing common interview questions with a friend or in front of a mirror. This will help you articulate your passion for customer service and showcase your communication skills.
✨Tip Number 3
Show your enthusiasm! When you meet the team, let your positive attitude shine through. Employers love candidates who are genuinely excited about the role and ready to contribute to the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Tesco Travel Money Advisor in Romford
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you've made a difference for customers in the past, so share specific examples that showcase your communication skills and ability to build relationships.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Travel Money Advisor role. Mention why you're excited about working with Tesco Travel Money and how your skills align with what we’re looking for.
Be Positive and Enthusiastic: We love a positive attitude! Make sure your application reflects your enthusiasm for the role and the company. Use language that shows you're eager to learn and grow with us, and that you're ready to tackle challenges head-on.
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply through our website. It’s straightforward and ensures that your details are in the right hands. Plus, it’s the best way to stay updated on your application status!
How to prepare for a job interview at Travelex
✨Know Your Stuff
Before the interview, brush up on foreign exchange basics and the services Tesco Travel Money offers. Being able to discuss currency conversion rates or travel money options will show that you're genuinely interested and knowledgeable about the role.
✨Show Off Your People Skills
As a Travel Money Advisor, you'll be interacting with customers all day. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone—this will highlight your communication skills and passion for customer care.
✨Practice Makes Perfect
Get ready for the online interview by practising common interview questions. You might be asked about how you handle challenges or work in a team. Practising your answers will help you feel more confident and articulate during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what success looks like in this role. This shows that you're engaged and serious about wanting to be part of the Tesco Travel Money team.