At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you'll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.
Responsibilities
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting training into action and offering expert advice on our products and services.
- Working in a fast‑paced environment, processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team, driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to detail to ensure everything stays on track.
Qualifications
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand customer needs and create a fantastic customer experience.
- A positive, can‑do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who’s ready to learn, grow and develop as part of our amazing team.
Benefits
- Optional benefits including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: programmes to help with physical, mental, and financial wellness.
- Flexible shifts: patterns to suit different lifestyles, with overtime available.
- 25 days holiday + bank holidays (pro‑rata).
- Monthly bonus: earn extra when you hit your targets.
- Pension plan with Scottish Widows.
- Career development: access to training, learning pathways, and internal opportunities to grow.
We’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money‑quickly, safely, and simply. At Tesco Travel Money, we bring that expertise to local communities across the UK.
Tesco Travel Money Advisor in Retford employer: Travelex
Travelex at Manchester Airport is an exceptional employer, offering a vibrant work culture where team collaboration and customer satisfaction are at the forefront. With flexible shifts, a monthly bonus, and ample opportunities for career development, employees can thrive both personally and professionally while contributing to a dynamic team dedicated to making a meaningful impact in the travel money sector.
