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For Companies At a Glance
- Tasks: Assist customers with foreign exchange transactions and provide travel money advice.
- Company: Travelex is a leading provider of foreign exchange, simplifying access to international money since 1976.
- Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and a monthly bonus for hitting targets.
- Why this job: Join a vibrant team, make a difference in customer experiences, and explore limitless career opportunities.
- Qualifications: Great communication skills and a desire to succeed are essential; no prior experience required.
- Other info: Must be able to drive and have access to a car for covering multiple locations.
Travel Service Partner – Asda Travel Money
Location: Gravesend
Hours: 16 per week
Pay: £13.00 per hour + monthly bonus
Contract: Permanent, Part Time
A job where you can grow, connect, and make a real impact
What The Job Involves
- Welcoming customers, building relationships and delivering fantastic customer service
- Understanding what matters most to each customer and helping them with their travel money needs
- Putting your training into action and offering expert advice on our products and services, converting interest into sales
- Consistently work towards achieving and exceeding team sales targets
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy
- Working together as a team driving performance, delivering excellence and celebrating success together
- Following company processes and paying attention to the detail to ensure everything stays on track.
What We’re Looking For
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s In It For You
- ✅ Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- 🧘 Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- ️ Bravo Benefits: Discounts across retail, travel, and lifestyle.
- Flexible shifts: We get it – life isn’t one size fits all. That’s why we offer a variety of flexible shift patterns to suit different lifestyles. In return, we simply ask for a bit of flexibility from you, too. Plus, during busy seasons, voluntary overtime is often available if you’d like to boost your hours (and your pay).
- 25 days holiday + bank holidays (pro-rata)
- Monthly bonus: Earn extra when you hit your targets
- Pension plan: With Scottish Widows
- Career development: Access to training, learning pathways, and internal opportunities to grow
What Happens Next
Once you apply, here’s what to expect:
Application review – Our team will take a look and get in touch if your experience matches what we’re looking for
Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise
Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have
Offer – If it’s a good fit, we’ll offer you the role and begin our pre-employment checks. These include Criminal Conviction, Credit, and Sanctions checks, in line with our compliance requirements
About Travelex
We’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply. At Asda Travel Money, we bring that expertise to local communities across the UK.
Ready to apply?
We’re proud to be an inclusive employer. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click Apply and start your journey with us.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
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Retail Sales Assistant employer: Travelex
Contact Detail:
Travelex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with Travelex's products and services. Understanding the foreign exchange market and being able to discuss various travel money options will help you stand out as a knowledgeable candidate during your interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully built relationships with customers in the past. Highlighting your ability to listen and respond to their needs will demonstrate that you align with Travelex's values.
✨Tip Number 3
Be ready to discuss your flexibility and willingness to work various shifts. Since the role requires adaptability, emphasising your availability and eagerness to take on different hours can make you a more attractive candidate.
✨Tip Number 4
Prepare questions about the company culture and employee wellness programmes. Showing genuine interest in Travelex's commitment to employee wellbeing can set you apart and demonstrate that you're looking for a long-term career with them.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Retail Sales Assistant position. Tailor your application to highlight how your skills and experiences align with these aspects.
Highlight Customer Service Skills: Since the role focuses on customer interaction, emphasise your communication skills and any previous experience in customer service. Provide specific examples of how you've successfully engaged with customers in the past.
Show Your Flexibility: Mention your availability and willingness to work various shifts, as this is a key requirement for the position. Highlight any previous roles where you had to adapt to changing schedules or demands.
Express Your Passion for Travel: As the role involves foreign exchange and travel, convey your enthusiasm for travel and how it relates to your ability to assist customers. Share any personal experiences that demonstrate your knowledge and passion for travel.
How to prepare for a job interview at Travelex
✨Show Your Communication Skills
As a Retail Sales Assistant, being a great communicator is key. During the interview, demonstrate your ability to engage in conversation, listen actively, and respond thoughtfully to questions. Share examples of how you've built relationships with customers in the past.
✨Highlight Your Customer Service Experience
Travelex values exemplary service, so be sure to discuss any previous roles where you provided outstanding customer service. Use specific examples to illustrate how you went above and beyond to meet customer needs and ensure satisfaction.
✨Demonstrate Your Flexibility
This role requires flexibility in working hours. Be prepared to discuss your availability and willingness to work various shifts. Mention any past experiences where you adapted to changing schedules or took on additional responsibilities.
✨Express Your Passion for Travel
Since the position involves foreign exchange and travel, share your enthusiasm for travel and any personal experiences that relate. This will help convey your genuine interest in the role and align with Travelex's mission to enhance customers' travel experiences.