Retail Sales Assistant

Retail Sales Assistant

Liverpool Full-Time No home office possible
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At a Glance

  • Tasks: Assist customers with travel money needs and process foreign exchange transactions.
  • Company: Travelex is a leading provider of foreign exchange, simplifying access to international money since 1976.
  • Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and a comprehensive benefits package.
  • Why this job: Join a dynamic team, make a difference, and help customers enjoy stress-free travel experiences.
  • Qualifications: Numerical proficiency and excellent communication skills are essential; a desire to succeed is a must.
  • Other info: Opportunities for bonuses, career growth, and a supportive onboarding process await you.

Travel Service Partner – Asda Travel Money

Location: Aintree,

Hours: 37.5 per week

Pay: £13.00 per hour + monthly bonus

Contract: Permanent, Full Time

A job where you can grow, connect, and make a real impact

At Asda Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you\’ll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.

Whether you\’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.

What the job involves

  • Welcoming customers, building relationships and delivering fantastic customer service
  • Understanding what matters most to each customer and helping them with their travel money needs
  • Putting your training into action and offering expert advice on our products and services, converting interest into sales
  • Consistently work towards achieving and exceeding team sales targets
  • Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy
  • Working together as a team driving performance, delivering excellence and celebrating success together
  • Following company processes and paying attention to the detail to ensure everything stays on track.

What we\’re looking for

  • A great communicator who has a passion for great customer service.
  • Someone who actively listens to understand our customer needs and create a fantastic customer experience.
  • A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.

A real team player who\’s ready to learn, grow and develop as part of our amazing team.

What\’s in it for you

  • Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
  • Wellbeing support: Programmes to help with physical, mental, and financial wellness.
  • Bravo Benefits: Discounts across retail, travel, and lifestyle.
  • Flexible shifts: We get it – life isn\’t one size fits all. That\’s why we offer a variety of flexible shift patterns to suit different lifestyles. In return, we simply ask for a bit of flexibility from you, too. Plus, during busy seasons, voluntary overtime is often available if you\’d like to boost your hours (and your pay).
  • 25 days holiday + bank holidays (pro-rata)
  • Monthly bonus: Earn extra when you hit your targets
  • Pension plan: With Scottish Widows
  • Career development: Access to training, learning pathways, and internal opportunities to grow

What happens next

Once you apply, here\’s what to expect:

Application review – Our team will take a look and get in touch if your experience matches what we\’re looking for Online interview – You\’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have Offer – If it\’s a good fit, we\’ll offer you the role and begin our pre-employment checks. These include Criminal Conviction, Credit, and Sanctions checks, in line with our compliance requirements

About Travelex

We\’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we\’ve helped millions of people access international money—quickly, safely, and simply. At Asda Travel Money, we bring that expertise to local communities across the UK.

Ready to apply?

We\’re proud to be an inclusive employer. Whoever you are, wherever you\’re from, you\’ll be welcomed here. If you\’re ready to take the next step in your career, click Apply and start your journey with us.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Retail Sales Assistant employer: Travelex

Travelex is an exceptional employer that prioritises employee wellbeing and growth, offering a comprehensive benefits package including flexible working hours, generous holiday allowances, and opportunities for bonuses. Our vibrant work culture fosters collaboration and personal development, making it an ideal environment for those passionate about customer service and travel. Join us in Hunts Cross, where your contributions will be valued and rewarded as you help customers navigate their travel money needs.
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Contact Detail:

Travelex Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Sales Assistant

✨Tip Number 1

Familiarise yourself with the foreign exchange market and current rates. Being knowledgeable about currency trends will not only impress during your interview but also help you engage confidently with customers.

✨Tip Number 2

Practice your numerical skills, especially in handling cash and making quick calculations. You might face a numerical test during the interview, so being prepared will give you an edge.

✨Tip Number 3

Showcase your customer service experience by preparing examples of how you've successfully built relationships with clients in the past. This will demonstrate your ability to connect with customers effectively.

✨Tip Number 4

Research Travelex and its services thoroughly. Understanding their products and values will allow you to tailor your responses during the interview and show that you're genuinely interested in the role.

We think you need these skills to ace Retail Sales Assistant

Numerical Proficiency
Customer Service Skills
Communication Skills
Relationship Building
Attention to Detail
Problem-Solving Skills
Cash Handling Experience
Sales Skills
Time Management
Flexibility
Knowledge of Foreign Exchange
Compliance Awareness
Teamwork
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Emphasise any previous roles where you handled cash or worked in a retail environment, as this will resonate with the requirements of the Retail Sales Assistant position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and travel. Mention specific examples of how you've successfully engaged with customers in the past and how you can contribute to Travelex's mission of providing exceptional service.

Highlight Key Skills: In your application, make sure to highlight your numerical proficiency and communication skills. Provide examples of how you've used these skills in previous roles, especially in situations involving cash handling or customer interactions.

Prepare for the Interview Process: Familiarise yourself with the interview process outlined in the job description. Be ready to discuss your experience in detail and prepare for the numerical and accuracy test. Practising common interview questions related to customer service can also be beneficial.

How to prepare for a job interview at Travelex

✨Brush Up on Your Numbers

Since you'll be handling large amounts of cash and currency conversions, make sure to practice your numerical skills. Familiarise yourself with common currency exchange rates and calculations to demonstrate your proficiency during the interview.

✨Showcase Your Communication Skills

As a Retail Sales Assistant, building relationships with customers is key. Prepare examples of how you've successfully communicated with customers in the past, highlighting your ability to listen and understand their needs.

✨Demonstrate Your Desire to Succeed

Express your passion for providing excellent customer service and your drive to meet targets. Share specific instances where you've gone above and beyond to achieve success in previous roles.

✨Prepare for the Numerical Test

During the online interview, you'll face a numerical and accuracy test. Practise similar tests beforehand to ensure you're comfortable with the format and can perform well under pressure.

Retail Sales Assistant
Travelex
Location: Liverpool

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