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For Companies At a Glance
- Tasks: Assist customers with foreign exchange and provide exceptional service.
- Company: Travelex is a leading provider of foreign exchange, established in 1976.
- Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and a monthly bonus.
- Why this job: Join a vibrant team, make a difference, and help customers start their travel adventures.
- Qualifications: Great communication skills and a desire to succeed are essential.
- Other info: Part-time role with opportunities for overtime and career growth.
Travel Service Partner – Asda Travel Money
Location: Cardiff
Hours: 16 per week
Pay: £13.00 per hour + monthly bonus
Contract: Temp Part Time 12 month Mat cover
A job where you can grow, connect, and make a real impact. At Asda Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.
Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
What The Job Involves
- Welcoming customers, building relationships, and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting training into action and offering expert advice on our products and services, converting interest into sales.
- Consistently work towards achieving and exceeding team sales targets.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team to drive performance, deliver excellence, and celebrate success together.
- Following company processes and paying attention to detail to ensure everything stays on track.
What We’re Looking For
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and creates a fantastic customer experience.
- A positive, can‑do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s In It For You
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Bravo Benefits: Discounts across retail, travel, and lifestyle.
- Flexible shifts: We get it – life isn’t one size fits all. That’s why we offer a variety of flexible shift patterns to suit different lifestyles. In return, we simply ask for a bit of flexibility from you, too. Plus, during busy seasons, voluntary overtime is often available if you’d like to boost your hours (and your pay).
- 25 days holiday + bank holidays (pro‑rata)
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Retail Sales Assistant employer: Travelex
Contact Detail:
Travelex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with Travelex's products and services. Understanding the foreign exchange market and being able to discuss various travel money options will help you stand out as a knowledgeable candidate during your interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully built relationships with customers in the past. This will demonstrate your ability to connect with clients and provide exemplary service, which is crucial for this role.
✨Tip Number 3
Be ready to discuss your flexibility regarding working hours. Since the job requires availability across various shifts, highlighting your willingness to adapt to different schedules can make you a more attractive candidate.
✨Tip Number 4
Research the company culture at Travelex and be prepared to express how your values align with theirs. Showing that you understand their mission and are passionate about providing excellent customer experiences can set you apart from other applicants.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Retail Sales Assistant position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service or retail. Use bullet points to make it easy to read, and include specific achievements that demonstrate your ability to meet performance goals.
Write a Strong Cover Letter: In your cover letter, express your passion for customer service and travel. Mention specific examples of how you've successfully built relationships with customers in the past and how you can contribute to Travelex's mission.
Proofread Your Application: Before submitting your application, take the time to proofread for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Travelex
✨Show Your Customer Service Skills
As a Retail Sales Assistant, your ability to communicate effectively is key. Prepare examples of how you've successfully interacted with customers in the past, showcasing your listening skills and ability to build relationships.
✨Demonstrate Your Flexibility
Since the role requires flexible working hours, be ready to discuss your availability. Highlight any previous experiences where you adapted to changing schedules or worked in varied shifts.
✨Know the Products
Familiarise yourself with Travelex's foreign exchange products and services. Being knowledgeable will not only impress your interviewers but also show your genuine interest in the role and the company.
✨Express Your Desire to Succeed
Convey your motivation and drive to excel in the position. Share your career aspirations and how this role aligns with your goals, demonstrating that you are committed to making a positive impact.