At a Glance
- Tasks: Assist customers with foreign exchange transactions and provide travel money advice.
- Company: Travelex is a leading provider of foreign exchange, simplifying access to international money since 1976.
- Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and a monthly bonus for hitting targets.
- Why this job: Join a vibrant team, make a difference in customer experiences, and explore limitless career opportunities.
- Qualifications: Great communication skills and a desire to succeed are essential; no prior experience required.
- Other info: This role offers 25 days holiday and the chance to grow within a diverse and inclusive company.
The predicted salary is between 22800 - 31200 £ per year.
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Job Type: Permanent, Full-Time
Salary: £13 per hour + Monthly Bonus
Locations – Covering Eastleigh, Totton, Fareham and Bournemouth
Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday.
- A wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
- Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
- A wide range of employee discounts provided by Bravo Benefit
- Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime
- 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days
- Opportunity to earn a monthly bonus on top of base salary for hitting targets
- Pension with a great Pension Provider – Scottish Widows.
Exchange your job for a new career with limitless destinations at Travelex.
Travelex attributes its success and growth down to its hard-working people. It’s their desire to deliver exception results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (RSA).
As an integral part of the Tesco Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.
What will you be doing?
- Nurturing and forming relationships with customers to gain a better understanding of their travel
- Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
- Engaging with customers to process all foreign exchange transactions accurately and efficiently.
- Delivering on key performance goals both procedural, operational and customer focused
- Utilising your keen eye for detail to process daily online FX request and deliveries
- Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures
What do I need to have?
- Great Communicator – You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
- Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process.
About Travelex
We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers’ access to international money, however and whenever.
Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Retail Sales Assistant employer: Travelex
Contact Detail:
Travelex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with the foreign exchange market and Travelex's products. Understanding the services you’ll be offering will help you engage confidently with customers and position yourself as a knowledgeable advisor.
✨Tip Number 2
Practice your communication skills, especially active listening. Being able to understand customer needs and respond appropriately is crucial in retail sales, so consider role-playing scenarios with friends or family.
✨Tip Number 3
Show your enthusiasm for travel and customer service during any interactions. Sharing personal travel experiences can create a connection with customers and demonstrate your passion for the role.
✨Tip Number 4
Be prepared to discuss how you handle targets and performance goals. Think of examples from past experiences where you successfully met or exceeded expectations, as this aligns with Travelex's focus on delivering exceptional results.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Retail Sales Assistant position. Tailor your application to highlight how your skills and experiences align with what Travelex is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and sales. Use bullet points for clarity and include specific achievements that demonstrate your ability to meet targets and build relationships.
Write a Strong Cover Letter: In your cover letter, express your passion for providing excellent customer service and your desire to work in a retail environment. Mention your flexibility with working hours and how you can contribute to Travelex's mission of simplifying access to international money.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Travelex
✨Show Your Communication Skills
As a Retail Sales Assistant, being a great communicator is key. During the interview, demonstrate your ability to engage in conversation, listen actively, and respond thoughtfully to questions. Share examples of how you've built relationships with customers in the past.
✨Express Your Desire to Succeed
Travelex values individuals who are driven and passionate about their work. Make sure to convey your enthusiasm for the role and your commitment to providing excellent service. Discuss your personal goals and how they align with the company's mission.
✨Familiarise Yourself with Travelex Products
Before the interview, take some time to research Travelex's products and services. Being knowledgeable about what they offer will not only impress your interviewers but also show that you are genuinely interested in the role and ready to be a travel money ambassador.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific customer situations. Prepare by thinking of scenarios where you successfully resolved issues or provided exceptional service. This will showcase your problem-solving skills and your ability to adhere to compliance procedures.