At a Glance
- Tasks: Assist customers with travel money needs and process foreign exchange transactions.
- Company: Join Travelex, a leading provider of foreign exchange since 1976.
- Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and up to 25 days holiday.
- Other info: Flexible shifts available; perfect for students looking for part-time work.
- Why this job: Be part of a dynamic team that values customer service and offers growth opportunities.
- Qualifications: Numerical proficiency and excellent communication skills are essential.
Travel Service Partner – Asda Travel MoneyLocation : DunfermlineHours: 18 per weekPay: £13.50 per hour + monthly bonusContract: Permanent, Part TimeA job where you can grow, connect, and make a real impactAt Asda Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.What the job involvesWelcoming customers, building relationships and delivering fantastic customer serviceUnderstanding what matters most to each customer and helping them with their travel money needsPutting your training into action and offering expert advice on our products and services, converting interest into salesConsistently work towards achieving and exceeding team sales targets Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happyWorking together as a team driving performance, delivering excellence and celebrating success togetherFollowing company processes and paying attention to the detail to ensure everything stays on track.What we’re looking for A great communicator who has a passion for great customer service. Someone who actively listens to understand our customer needs and create a fantastic customer experience. A positive, can-do attitude where no challenge is too big and a desire to make a difference each day. A real team player who’s ready to learn, grow and develop as part of our amazing team.What’s in it for you Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates. Wellbeing support : Programmes to help with physical, mental, and financial wellness.️ Bravo Benefits : Discounts across retail, travel, and lifestyle. Flexible shifts : We get it - life isn’t one size fits all. That’s why we offer a variety of flexible shift patterns to suit different lifestyles. In return, we simply ask for a bit of flexibility from you, too. Plus, during busy seasons, voluntary overtime is often available if you’d like to boost your hours (and your pay). 25 days holiday + bank holidays (pro-rata) Monthly bonus : Earn extra when you hit your targets Pension plan : With Scottish Widows Career development : Access to training, learning pathways, and internal opportunities to growWhat happens nextOnce you apply, here’s what to expect:Application review – Our team will take a look and get in touch if your experience matches what we’re looking forOnline interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exerciseBureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you haveOffer – If it’s a good fit, we’ll offer you the role and begin our pre-employment checks. These include Criminal Conviction, Credit, and Sanctions checks, in line with our compliance requirementsAbout TravelexWe’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply. At Asda Travel Money, we bring that expertise to local communities across the UK.Ready to apply?We’re proud to be an inclusive employer. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click Apply and start your journey with us.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status #J-18808-Ljbffr
Retail Sales Assistant in Dunfermline employer: Travelex
Travelex at Manchester Airport is an exceptional employer, offering a vibrant work culture where team collaboration and customer satisfaction are at the forefront. With flexible shifts, a monthly bonus, and ample opportunities for career development, employees can thrive both personally and professionally while contributing to a dynamic team dedicated to making a meaningful impact in the travel money sector.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant in Dunfermline
✨Tip Number 1
Familiarise yourself with the foreign exchange market and current rates. Being knowledgeable about currency trends will not only impress during your interview but also help you engage confidently with customers.
✨Tip Number 2
Practice your numerical skills, as you'll need to handle cash and perform currency conversions accurately. Consider doing some quick mental maths exercises to boost your confidence before the numerical test in the interview.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've successfully built relationships with customers in the past. This will demonstrate your ability to connect with clients and tailor their experiences.
✨Tip Number 4
Be ready to discuss your flexibility regarding working hours. Since the role requires adaptability to various shifts, highlighting your willingness to work different patterns can set you apart from other candidates.
We think you need these skills to ace Retail Sales Assistant in Dunfermline
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer service and sales. Use keywords from the job description, such as 'numerically proficient' and 'great communicator', to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for travel and customer service. Mention specific experiences where you've successfully engaged with customers or handled cash transactions, as this will resonate with the role.
Showcase Your Flexibility:Since the job requires flexible working hours, mention your availability and willingness to work various shifts. This shows that you are adaptable and ready to meet the company's needs.
Prepare for the Numerical Test:Brush up on your numerical skills before the interview process. Practice basic currency conversion and handling cash scenarios, as this will be crucial for the role and will help you feel more confident during the assessment.
How to prepare for a job interview at Travelex
✨Brush Up on Your Numbers
Since you'll be handling large amounts of cash and currency conversions, it's crucial to be numerically proficient. Practise basic calculations and currency conversions to ensure you're comfortable with the numerical test during the interview.
✨Showcase Your Communication Skills
As a Retail Sales Assistant, building relationships with customers is key. Prepare examples of how you've effectively communicated with customers in the past, highlighting your listening skills and ability to understand their needs.
✨Demonstrate Your Desire to Succeed
Travelex values candidates who are driven and passionate about making a difference. Be ready to discuss your motivations and how you plan to contribute positively to the team and customer experience.
✨Familiarise Yourself with Travelex Products
Understanding the products and services offered by Travelex will give you an edge. Research their offerings and think about how you can tailor customer experiences based on different travel destinations.
