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For Companies At a Glance
- Tasks: Assist customers with travel money needs and process foreign exchange transactions.
- Company: Join Travelex, a leading provider of foreign exchange since 1976.
- Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and up to 25 days holiday.
- Why this job: Be part of a dynamic team that values exceptional customer service and offers growth opportunities.
- Qualifications: Numerical proficiency and strong communication skills are essential; a desire to succeed is a must.
- Other info: Flexible shifts available; potential for overtime and monthly bonuses.
Travel Service Partner â Asda Travel Money
Location: Blackburn
Hours: 20 per week
Pay: ÂŁ13.00 per hour + monthly bonus
Contract: Permanent, Part Time
A job where you can grow, connect, and make a real impact
At Asda Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, youâll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.
Whether youâre looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
What The Job Involves
- Welcoming customers, building relationships and delivering fantastic customer service
- Understanding what matters most to each customer and helping them with their travel money needs
- Putting your training into action and offering expert advice on our products and services, converting interest into sales
- Consistently work towards achieving and exceeding team sales targets
- Working in a fastâpaced environment processing foreign exchange transactions and online orders accurately so our customers leave happy
- Working together as a team driving performance, delivering excellence and celebrating success together
- Following company processes and paying attention to the detail to ensure everything stays on track
What Weâre Looking For
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, canâdo attitude where no challenge is too big and a desire to make a difference each day.
A real team player whoâs ready to learn, grow and develop as part of our amazing team.
Whatâs In It For You
- â Optional benefits available â including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- đ§ Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- ď¸ Bravo Benefits: Discounts across retail, travel, and lifestyle.
- Flexible shifts: We get it â life isnât one size fits all. Thatâs why we offer a variety of flexible shift patterns to suit different lifestyles. In return, we simply ask for a bit of flexibility from you, too. Plus, during busy seasons, voluntary overtime is often available if youâd like to boost your hours (and your pay).
- 25 days holiday + bank holidays (proârata)
- Monthly bonus: Earn extra when you hit your targets
- Pension plan: With Scottish Widows
- Career development: Access to training, learning pathways, and internal opportunities to grow
What Happens Next
Once you apply, hereâs what to expect:
- Application review â Our team will take a look and get in touch if your experience matches what weâre looking for
- Online interview â Youâll meet one of our team, learn more about the role, and complete a short currency conversion exercise
- Bureau visit â Meet the Bureau Manager, see the bureau in action, and ask any questions you have
- Offer â If itâs a good fit, weâll offer you the role and begin our preâemployment checks. These include Criminal Conviction, Credit, and Sanctions checks, in line with our compliance requirements
About Travelex
Weâre a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, weâve helped millions of people access international moneyâquickly, safely, and simply. At Asda Travel Money, we bring that expertise to local communities across the UK.
Ready to apply?
Weâre proud to be an inclusive employer. Whoever you are, wherever youâre from, youâll be welcomed here. If youâre ready to take the next step in your career, click Apply and start your journey with us.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Retail Sales Assistant employer: Travelex
Contact Detail:
Travelex Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Retail Sales Assistant
â¨Tip Number 1
Familiarise yourself with the foreign exchange market and current rates. Being knowledgeable about currency trends will not only impress during your interview but also help you engage confidently with customers.
â¨Tip Number 2
Practice your numerical skills, especially in handling cash and performing currency conversions. You might face a numerical test during the interview, so being prepared will give you an edge.
â¨Tip Number 3
Showcase your customer service experience by preparing examples of how you've successfully built relationships with clients in the past. This will demonstrate your ability to connect with customers and tailor their experiences.
â¨Tip Number 4
Be ready to discuss your flexibility regarding working hours. Since the role requires adaptability to various shifts, highlighting your willingness to work different patterns can make you a more attractive candidate.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Emphasise any previous roles where you handled cash or worked in a retail environment, as this will resonate with the requirements of the Retail Sales Assistant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and travel. Mention specific examples of how you've successfully engaged with customers in the past and how you can bring that experience to Travelex.
Highlight Numerical Proficiency: Since the role requires handling large amounts of cash and currency conversion, be sure to mention any relevant skills or experiences that demonstrate your numerical proficiency. This could include previous jobs, coursework, or personal experiences.
Showcase Communication Skills: In your application, highlight your ability to communicate effectively. Provide examples of how you've built relationships with customers and how you listen to their needs, as these are key attributes for the role at Travelex.
How to prepare for a job interview at Travelex
â¨Brush Up on Your Numbers
Since you'll be handling large amounts of cash and currency conversions, it's crucial to be numerically proficient. Practise basic calculations and currency conversions to ensure you're comfortable during the numerical test in the interview.
â¨Showcase Your Communication Skills
As a Retail Sales Assistant, building relationships with customers is key. Prepare examples of how you've effectively communicated with customers in the past, highlighting your listening skills and ability to understand their needs.
â¨Demonstrate Your Desire to Succeed
Travelex values employees who are driven and passionate about their work. Be ready to discuss what motivates you and how you plan to make a positive impact in the role. Share specific goals you've set for yourself in previous positions.
â¨Research Travelex and Its Services
Familiarise yourself with Travelex's products and services before the interview. Understanding their offerings will help you tailor your responses and show that you're genuinely interested in becoming a part of their team.