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For Companies At a Glance
- Tasks: Engage with customers, process foreign exchange transactions, and provide travel money advice.
- Company: Join Travelex, a leading foreign exchange provider with a focus on customer service.
- Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and a competitive pension plan.
- Why this job: Be part of a dynamic team that helps customers start their travel experiences right.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Opportunities for career growth and earning bonuses based on performance.
The predicted salary is between 24000 - 36000 £ per year.
Benefits
- Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
- A wide range of employee discounts provided by Bravo Benefit
- Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime
- 25 days holiday (pro‑rate). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days
- Opportunity to earn a monthly bonus on top of base salary for hitting targets
- Pension with a great Pension Provider – Scottish Widows.
Job Overview
Exchange your job for a new career with limitless destinations at Travelex. Travelex attributes its success and growth down to its hard‑working people. It’s their desire to deliver exception results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (RSA).
As an integral part of the Asda Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.
Responsibilities
- Nurturing and forming relationships with customers to gain a better understanding of their travel
- Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
- Engaging with customers to process all foreign exchange transactions accurately and efficiently.
- Delivering on key performance goals both procedural, operational and customer focused
- Utilising your keen eye for detail to process daily online FX request and deliveries
- Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures
Candidate Attributes & Skills
- Great Communicator – You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
- Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
About Travelex
We are one of the market‑leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers’ access to international money, however and whenever.
A wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
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Retail Sales Assistant employer: Travelex
Contact Detail:
Travelex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Travelex. Understand their values and what makes them tick. This way, you can show off your knowledge and passion for the role, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your communication skills! As a Retail Sales Assistant, being a great communicator is key. Try role-playing with a friend or family member to get comfortable talking about your experiences and how they relate to providing excellent customer service.
✨Tip Number 3
Show your desire to succeed! During your interview, share specific examples of times you've gone above and beyond in previous roles. This will demonstrate your drive and commitment to making a difference, which is exactly what Travelex is looking for.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly through the Travelex site, you’ll ensure your application gets the attention it deserves. Plus, it shows you’re serious about becoming part of our amazing team!
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love helping people. Share examples of times you've gone the extra mile for customers, as this is key to being a great Retail Sales Assistant.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the role. Highlight your communication skills and any experience in retail or customer service, as these are super important for us at Travelex.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you're the perfect fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Travelex
✨Know Your Stuff
Before the interview, make sure you research Travelex and their services. Understand their foreign exchange products and how they help customers. This will show your genuine interest in the role and help you answer questions confidently.
✨Show Off Your People Skills
As a Retail Sales Assistant, communication is key. Prepare examples of how you've built relationships with customers in the past. Think about times when you went above and beyond to help someone – this will highlight your ability to connect and engage with customers.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the retail environment. A polished appearance shows that you take the opportunity seriously and are ready to represent Travelex as a professional.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions. Inquire about the team culture, training opportunities, or how success is measured in the role. This demonstrates your enthusiasm and helps you gauge if the company is the right fit for you.
