Retail Sales Assistant

Retail Sales Assistant

Sunderland Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers with foreign exchange and enhance their travel experience.
  • Company: Join Travelex, a leader in travel money services.
  • Benefits: Flexible hours, competitive pay, and travel perks.
  • Why this job: Combine your love for travel with customer service in a vibrant retail setting.
  • Qualifications: Passion for travel and excellent communication skills.
  • Other info: Be part of a supportive team with growth opportunities.

The predicted salary is between 24000 - 36000 £ per year.

Asda Travel Money Advisor – Sunderland FTC

Job Type: Temp

Hours per week: 32

Salary: £13 per hour + Monthly Bonus

Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday.

Benefits:

  • A wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
  • Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
  • A wide range of employee discounts provided by Bravo Benefit
  • Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime
  • 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days
  • Opportunity to earn a monthly bonus on top of base salary for hitting targets
  • Pension with a great Pension Provider – Scottish Widows.
  • Exchange your job for a new career with limitless destinations at Travelex.

    Travelex attributes its success and growth down to its hard-working people. It’s their desire to deliver exception results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (RSA).

    As an integral part of the Asda Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.

    What will you be doing?

  • Nurturing and forming relationships with customers to gain a better understanding of their travel
  • Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
  • Engaging with customers to process all foreign exchange transactions accurately and efficiently.
  • Delivering on key performance goals both procedural, operational and customer focused
  • Utilising your keen eye for detail to process daily online FX request and deliveries
  • Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures
  • What do I need to have?

  • Great Communicator – You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
  • Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
  • Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process.

    About Travelex

    We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers’ access to international money, however and whenever.

    Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply!

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    Retail Sales Assistant employer: Travelex

    At Travelex, we pride ourselves on being an exceptional employer that values our employees' contributions and fosters a vibrant work culture. Located within the dynamic Asda environment, our Retail Sales Assistants enjoy competitive benefits, opportunities for personal and professional growth, and the chance to engage with customers in meaningful ways, all while sharing their passion for travel.
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    Contact Detail:

    Travelex Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Retail Sales Assistant

    ✨Tip Number 1

    Get to know the company! Research Travelex and Asda, and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

    ✨Tip Number 2

    Practice your customer service skills! Since the role is all about providing exemplary service, think of scenarios where you can demonstrate your ability to handle different customer situations. Role-playing with a friend can be super helpful!

    ✨Tip Number 3

    Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work at Travelex. Plus, it shows initiative!

    ✨Tip Number 4

    Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else. Don’t miss out on your dream job!

    We think you need these skills to ace Retail Sales Assistant

    Customer Service
    Knowledge of Foreign Exchange
    Communication Skills
    Sales Skills
    Attention to Detail
    Teamwork
    Problem-Solving Skills
    Adaptability
    Interpersonal Skills
    Time Management

    Some tips for your application 🫡

    Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or knowledge about foreign exchange that could make you stand out as a Travel Service Partner.

    Highlight Your Customer Service Skills: We’re all about exemplary service, so make sure to showcase your customer service skills in your application. Use specific examples of how you've gone above and beyond for customers in the past.

    Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the job description. Mention how your skills align with the role of a Retail Sales Assistant at Travelex.

    Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application gets to the right people quickly!

    How to prepare for a job interview at Travelex

    ✨Know Your Stuff

    Familiarise yourself with foreign exchange services and the latest travel trends. Being able to discuss these topics confidently will show that you’re genuinely interested in the role and can provide valuable insights to customers.

    ✨Showcase Your Customer Service Skills

    Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help a customer, as this is crucial for a Retail Sales Assistant role.

    ✨Dress the Part

    Make sure to dress smartly and appropriately for the interview. A professional appearance not only makes a good first impression but also reflects your understanding of the retail environment.

    ✨Ask Thoughtful Questions

    Prepare some questions to ask at the end of the interview. This could be about the team culture or opportunities for growth within Travelex. It shows that you’re engaged and serious about the position.

    Retail Sales Assistant
    Travelex
    Location: Sunderland
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    • Retail Sales Assistant

      Sunderland
      Full-Time
      24000 - 36000 £ / year (est.)
    • T

      Travelex

      1000+
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