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For Companies At a Glance
- Tasks: Engage with customers, process foreign exchange transactions, and provide travel money advice.
- Company: Join Travelex, a leading provider of foreign exchange with a vibrant team culture.
- Benefits: Earn £13 per hour, enjoy flexible hours, and access great employee discounts.
- Why this job: Make a difference in customers' travel experiences while earning bonuses for your performance.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Opportunities for career growth and a supportive onboarding process await you.
Travel Service Partner – Asda Travel Money
Location: Killingbeck
Hours: 16 per week
Pay: £13.00 per hour + monthly bonus
Contract: Permanent, Part Time
A job where you can grow, connect, and make a real impact
At Asda Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.
Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
What The Job Involves
- Welcoming customers, building relationships and delivering fantastic customer service
- Understanding what matters most to each customer and helping them with their travel money needs
- Putting your training into action and offering expert advice on our products and services, converting interest into sales
- Consistently work towards achieving and exceeding team sales targets
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy
- Working together as a team driving performance, delivering excellence and celebrating success together
- Following company processes and paying attention to to ensure everything stays on track.
What We’re Looking For
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s In It For You
- ✅ Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- 🧘 Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- 🛍️ Bravo Benefits: Discounts across retail, travel, and lifestyle.
- 🕓 Flexible shifts: We get it – life isn’t one size fits all. That’s why we offer a variety of flexible shift patterns to suit different lifestyles. In return, we simply ask for a bit of flexibility from you, too. Plus, during busy seasons, voluntary overtime is often available if you’d like to boost your hours (and your pay).
- 🌴 25 days holiday + bank holidays (pro-rata)
- 💸 Monthly bonus: Earn extra when you hit your targets
- 🏦 Pension plan: With Scottish Widows
- 📈 Career development: Access to training, learning pathways, and internal opportunities to grow
What Happens Next
Once you apply, here’s what to expect:
- Application review – Our team will take a look and get in touch if your experience matches what we’re looking for
- Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise
- Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have
- Offer – If it’s a good fit, we’ll offer you the role and begin our pre-employment checks. These include Criminal Conviction, Credit, and Sanctions checks, in line with our compliance requirements
About Travelex
We’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply. At Asda Travel Money, we bring that expertise to local communities across the UK.
Ready to apply?
We’re proud to be an inclusive employer. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click Apply and start your journey with us.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Retail Sales Assistant employer: Travelex
Contact Detail:
Travelex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Travelex and their values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about building relationships with customers, think of examples from your past experiences where you've gone above and beyond to help someone. Be ready to share these stories during your interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about landing the job.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly on the Travelex site. This way, you’ll be in the best position to get noticed by our hiring team.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and travel. Make it engaging and relatable!
Tailor Your Application: Make sure to tailor your application to the Retail Sales Assistant role. Highlight your relevant experience and skills that match the job description. We love seeing how you can bring value to our team!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to understand why you’re the perfect fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Travelex
✨Know Your Stuff
Before the interview, make sure you research Travelex and their services. Understand their foreign exchange products and how they help customers. This will show your genuine interest in the role and help you answer questions confidently.
✨Show Off Your People Skills
As a Retail Sales Assistant, you'll be interacting with customers all day. Prepare examples of how you've successfully built relationships or resolved issues in previous roles. Highlight your communication skills and your ability to listen and understand customer needs.
✨Flexibility is Key
Since the job requires flexible hours, be ready to discuss your availability during the interview. Mention any previous experience working varied shifts and how you manage your time effectively. This will demonstrate your adaptability and commitment.
✨Bring Your A-Game to Customer Service
Travelex values exceptional customer service, so think of specific instances where you went above and beyond for a customer. Be prepared to share these stories, as they will illustrate your desire to succeed and your passion for helping others.
