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For Companies At a Glance
- Tasks: Help customers with foreign exchange and provide exceptional travel advice.
- Company: Join Travelex, a leading brand in foreign exchange with a vibrant team.
- Benefits: Flexible hours, employee discounts, wellness programmes, and a chance to earn bonuses.
- Why this job: Combine your love for travel with customer service in a dynamic retail environment.
- Qualifications: Great communication skills and a passion for helping others.
- Other info: Enjoy career growth opportunities and a supportive team culture.
Overview
Exchange your job for a new career with limitless destinations at Travelex. Travelex attributes its success and growth down to its hard-working people. It\’s their desire to deliver exception results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (RSA). As an integral part of the Asda Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.
Responsibilities
- Nurturing and forming relationships with customers to gain a better understanding of their travel
- Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
- Engaging with customers to process all foreign exchange transactions accurately and efficiently
- Delivering on key performance goals both procedural, operational and customer focused
- Utilising your keen eye for detail to process daily online FX request and deliveries
- Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures
- Great Communicator – You\\\’ll find talking with people and building relationships comes naturally to you. You\\\’ll not only be a great talker, but a good listener who is understanding of people and their needs
- Desire to succeed – You\\\’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel
We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers\\\’ access to international money, however and whenever.
Benefits
- Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
- A wide range of employee discounts provided by Bravo Benefit
- Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime
- 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days
- Opportunity to earn a monthly bonus on top of base salary for hitting targets
- Pension with a great Pension Provider – Scottish Widows
- A wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
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Retail Sales Assistant employer: Travelex
Contact Detail:
Travelex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Travelex and their values. This way, you can show them that you're not just another candidate but someone who genuinely cares about their mission and is excited to be part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can highlight your customer service skills and your passion for travel, which are key for the Retail Sales Assistant role.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent Travelex well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight your enthusiasm for exploring new places and cultures. This will resonate with us at Travelex, as we value team members who genuinely care about enhancing our customers' travel experiences.
Highlight Your Customer Service Skills: Make sure to emphasise your ability to connect with customers. Use examples from previous roles where you’ve gone above and beyond to help someone. We’re looking for great communicators who can build relationships, so don’t hold back on showcasing your skills in this area!
Be Detail-Oriented: Since accuracy is key in processing foreign exchange transactions, mention any experiences that demonstrate your attention to detail. Whether it’s managing cash or handling sensitive information, we want to see that you can keep things precise and compliant with regulations.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, it helps us keep track of all applications efficiently!
How to prepare for a job interview at Travelex
✨Know Your Stuff
Before the interview, make sure you research Travelex and their services thoroughly. Understand their foreign exchange products and how they stand out in the market. This will not only show your interest but also help you answer questions confidently.
✨Showcase Your People Skills
As a Retail Sales Assistant, you'll be interacting with customers daily. Prepare examples of how you've successfully built relationships or resolved customer issues in the past. Highlight your communication skills and your ability to listen and understand customer needs.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. Aim for a polished look that reflects the brand image of Travelex. This shows that you take the opportunity seriously and are ready to represent the company well.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask your interviewer. Inquire about the team culture, training opportunities, or what success looks like in the role. This demonstrates your enthusiasm and helps you gauge if the company is the right fit for you.
