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For Companies At a Glance
- Tasks: Assist customers with foreign exchange and provide travel money advice.
- Company: Travelex is a leading foreign exchange provider with a trusted brand since 1976.
- Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and a monthly bonus.
- Why this job: Join a vibrant team, help travellers, and make a positive impact on their journeys.
- Qualifications: Great communication skills and a desire to succeed in customer service.
- Other info: Part-time role with opportunities for overtime and career growth.
Travel Service Partner – Asda Travel Money
Location: Kendal
Hours: 16 per week
Pay: £13.00 per hour + monthly bonus
Contract: Permanent, Part Time
A job where you can grow, connect, and make a real impact
At Asda Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.
Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
What The Job Involves
- Welcoming customers, building relationships and delivering fantastic customer service
- Understanding what matters most to each customer and helping them with their travel money needs
- Putting your training into action and offering expert advice on our products and services, converting interest into sales
- Consistently work towards achieving and exceeding team sales targets
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy
- Working together as a team driving performance, delivering excellence and celebrating success together
- Following company processes and paying attention to the detail to ensure everything stays on track.
What We’re Looking For
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s In It For You
- ✅ Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- 🧘 Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- 🛍️ Bravo Benefits: Discounts across retail, travel, and lifestyle.
- 🕓 Flexible shifts: We get it – life isn’t one size fits all. That’s why we offer a variety of flexible shift patterns to suit different lifestyles. In return, we simply ask for a bit of flexibility from you, too. Plus, during busy seasons, voluntary overtime is often available if you’d like to boost your hours (and your pay).
- 🌴 25 days holiday + bank holidays (pro-rata)
- 💸 Monthly bonus: Earn extra when you hit your targets
- 🏦 Pension plan: With Scottish Widows
- 📈 Career development: Access to training, learning pathways, and internal opportunities to grow
What Happens Next
Once you apply, here’s what to expect:
Application review – Our team will take a look and get in touch if your experience matches what we’re looking for
Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise
Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have
Offer – If it’s a good fit, we’ll offer you the role and begin our pre-employment checks. These include Criminal Conviction, Credit, and Sanctions checks, in line with our compliance requirements
About Travelex
We’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply. At Asda Travel Money, we bring that expertise to local communities across the UK.
Ready to apply?
We’re proud to be an inclusive employer. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click Apply and start your journey with us.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
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Retail Sales Assistant employer: Travelex
Contact Detail:
Travelex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with foreign exchange products and services. Understanding the basics of currency exchange will not only boost your confidence but also help you engage more effectively with customers.
✨Tip Number 2
Practice your communication skills by engaging with friends or family about travel experiences. This will help you become a better listener and communicator, which is essential for building relationships with customers.
✨Tip Number 3
Show your enthusiasm for travel! Share your own travel stories and tips during interviews or networking opportunities. This passion can resonate with potential employers and demonstrate your suitability for the role.
✨Tip Number 4
Be prepared to discuss how you would handle various customer scenarios. Think about examples where you've provided excellent service or resolved issues, as this will showcase your problem-solving skills and customer focus.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Retail Sales Assistant position. Tailor your application to highlight how your skills and experiences align with what Travelex is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and sales. Use bullet points for clarity and include specific achievements that demonstrate your ability to meet targets and build relationships.
Write a Personalised Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your passion for travel and customer service, and provide examples of how you have successfully engaged with customers in previous roles.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Travelex
✨Show Your Communication Skills
As a Retail Sales Assistant, being a great communicator is key. During the interview, demonstrate your ability to engage with people by sharing examples of how you've built relationships with customers in the past.
✨Express Your Passion for Travel
Since this role involves foreign exchange and travel, make sure to convey your enthusiasm for travel. Share personal experiences or knowledge about different currencies and cultures to show that you genuinely care about helping customers with their travel needs.
✨Highlight Your Attention to Detail
The job requires processing transactions accurately, so be prepared to discuss how you ensure accuracy in your work. Provide examples of situations where your keen eye for detail made a difference in customer service or operational efficiency.
✨Demonstrate Your Desire to Succeed
Travelex values individuals who are driven to make a difference. In your interview, talk about your goals and how you plan to achieve them. Show that you have the motivation to meet performance targets and contribute positively to the team.
