Retail Sales Assistant

Retail Sales Assistant

Paisley Full-Time 27000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers, process foreign exchange transactions, and provide travel money advice.
  • Company: Travelex is a leading foreign exchange provider with a trusted brand since 1976.
  • Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and a monthly bonus.
  • Why this job: Join a vibrant team, help travellers, and enjoy a dynamic retail environment.
  • Qualifications: Great communication skills and a desire to succeed in customer service.
  • Other info: Opportunities for career growth and a supportive onboarding process.

The predicted salary is between 27000 - 36000 £ per year.

Retail sales assistant – Glasgow Airport

Job Type: Perm anent , Full-Time

Hours per week: 37.5

Salary: £13 per hour + Monthly Bonus

Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday 4am and 11pm.

Benefits:

  • A wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.

  • Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.

  • A wide range of employee discounts provided by Bravo Benefit

  • Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime

  • 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days

  • Opportunity to earn a monthly bonus on top of base salary for hitting targets

  • Pension with a great Pension Provider – Scottish Widows.

Exchange your job for a new career with limitless destinations at Travelex.

Travelex attributes its success and growth down to its hard-working people. It’s their desire to deliver exception results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (RSA).

As an integral part of the Belfast Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.

What will you be doing?

  • Nurturing and forming relationships with customers to gain a better understanding of their travel

  • Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services

  • Engaging with customers to process all foreign exchange transactions accurately and efficiently.

  • Delivering on key performance goals both procedural, operational and customer focused

  • Utilising your keen eye for detail to process daily online FX request and deliveries

  • Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures

What do I need to have?

  • Great Communicator – You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.

  • Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.

Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process.

About Travelex

We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers’ access to international money, however and whenever.

Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Retail Sales Assistant employer: Travelex

Travelex is an exceptional employer located at Glasgow Airport, offering a vibrant work culture that prioritises employee wellbeing and growth. With flexible working hours, competitive salaries, and a comprehensive benefits package including private medical insurance and wellness programmes, Travelex fosters an environment where employees can thrive both personally and professionally. Join a team that values your contributions and provides opportunities for career advancement in the dynamic world of foreign exchange.
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Contact Detail:

Travelex Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Sales Assistant

✨Tip Number 1

Familiarise yourself with the foreign exchange market and Travelex's products. Understanding the services we offer will help you engage confidently with customers and position yourself as a knowledgeable advisor.

✨Tip Number 2

Showcase your communication skills by preparing to discuss how you've built relationships in previous roles. Think of specific examples where your listening and understanding helped meet customer needs.

✨Tip Number 3

Be ready to demonstrate your desire to succeed. Share your motivation for wanting to work in retail and how you plan to contribute to our team's goals and customer satisfaction.

✨Tip Number 4

Highlight your flexibility and willingness to work varied shifts. Since the role requires adaptability, mentioning your availability and eagerness to take on different hours can set you apart from other candidates.

We think you need these skills to ace Retail Sales Assistant

Excellent Communication Skills
Customer Service Orientation
Relationship Building
Attention to Detail
Flexibility and Adaptability
Sales Skills
Problem-Solving Skills
Time Management
Numeracy Skills
Knowledge of Foreign Exchange
Teamwork
Ability to Work Under Pressure
Understanding of Compliance Procedures
Desire to Succeed

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Retail Sales Assistant position. Tailor your application to highlight how your skills and experiences align with what Travelex is looking for.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail or customer service. Use bullet points to make it easy to read, and include specific achievements that demonstrate your ability to meet targets and provide excellent service.

Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your communication skills and desire to succeed, as these are crucial for the position. Make sure to mention any relevant experience you have in foreign exchange or customer service.

Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Travelex

✨Show Your Communication Skills

As a Retail Sales Assistant, being a great communicator is key. During the interview, make sure to demonstrate your ability to engage in conversation, listen actively, and respond thoughtfully to questions.

✨Highlight Your Customer Service Experience

Travelex values exemplary service, so be prepared to share specific examples of how you've provided excellent customer service in the past. This could include resolving issues, building relationships, or going above and beyond for customers.

✨Express Your Desire to Succeed

Show your passion for the role by discussing your drive to succeed and make a positive impact. Talk about your goals and how you plan to contribute to the team’s success at Travelex.

✨Familiarise Yourself with Foreign Exchange

Understanding the basics of foreign exchange will give you an edge. Research Travelex's products and services, and be ready to discuss how you can help customers with their travel money needs.

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