At a Glance
- Tasks: Lead the delivery of exciting online journeys and ecommerce experiences.
- Company: Join Travelex, a global leader in foreign exchange with a focus on innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Diverse and inclusive workplace with a commitment to innovation and customer-centricity.
- Why this job: Make a real impact in a dynamic digital environment while enhancing customer experiences.
- Qualifications: 3+ years in product management, strong communication, and stakeholder management skills.
The predicted salary is between 55000 - 65000 £ per year.
Working Location: London or Peterborough, Hybrid (3 days per week in office)
Reports to: Head of Product
Role summary
We’re looking for an energetic, hands-on Product Manager to lead the delivery of key online journeys and ecommerce experiences across Travelex’s digital channels. This role sits within our Online product area, supporting customer journeys, ecommerce capabilities, content and web platform initiatives, with a focus on clear backlog ownership and effective delivery. You’ll operate in a regulated, global environment, working across engineering, commercial teams, geo teams and external partners to translate business and customer needs into clear, deliverable outcomes. This is a delivery-focused Product role — you’ll be expected to bring structure, clarity and momentum to a wide range of initiatives.
Key responsibilities
- Own and manage the product backlog for key Online areas
- Translate business, customer and partner requirements into actionable user stories
- Work closely with engineering teams to ensure delivery clarity
- Drive end-to-end delivery and resolve blockers
- Partner with commercial, geo and operational teams
- Lead product conversations with senior stakeholders and external partners
- Own partner-facing interactions and manage delivery complexity
- Collaborate with design/UX on journeys and content
- Partnering with Data teams to define analytics briefs to drive measurable outcomes
- Support CMS and platform evolution
- Navigate regulated environment requirements
- Work across global markets and local needs
- Coordinate effectively with global teams across time zones, with occasional flexibility where required
Must have
- 3+ years experience in Product Manager or similar role
- Backlog, prioritization and requirements ownership
- Experience working with engineering teams
- Comfortable leading product discussions with internal stakeholders and external partners
- Comfortable navigating ambiguity, competing priorities and multi-stakeholder delivery
- Strong communication and stakeholder management
Desirable experience and capabilities
- Regulated environment experience
- CMS / web platform experience
- Partner / B2B2C experience
- APIs and integrations exposure
- Understanding of SEO and emerging search paradigms (AEO/GEO)
- CMS / web platform experience including structured or headless content environments
Why Travelex?
To remain the world’s leading foreign exchange specialist, we are focused on making our customers’ lives simpler, more engaging and hassle free while they travel or move money abroad. We promise to give them the freedom and peace of mind to explore the world, their way – enabling them to travel confidently because they know they have us to lean on. Customer centricity and digital are at the heart of our business strategy. Our commitment to innovation has never been greater, with the development of a number of digital-first, greenfield products and services. And with the Travelex's resources, deep industry experience and leading brand we are inventing the future of FX, cross-border e-commerce and international payments. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Product Manager - Online employer: Travelex
Travelex at Manchester Airport is an exceptional employer, offering a vibrant work culture where team collaboration and customer satisfaction are at the forefront. With flexible shifts, a monthly bonus, and ample opportunities for career development, employees can thrive both personally and professionally while contributing to a dynamic team dedicated to making a meaningful impact in the travel money sector.
