Dual Site Bureau Manager - Tesco Travel in Poole

Dual Site Bureau Manager - Tesco Travel in Poole

Poole Full-Time 30381 - 30381 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a team to deliver excellent customer service and manage travel money needs.
  • Company: Join Tesco Travel Money, a trusted name in foreign exchange.
  • Benefits: Flexible shifts, 25 days holiday, monthly bonuses, and career development opportunities.
  • Other info: Inclusive workplace with a commitment to diversity and personal growth.
  • Why this job: Make a real difference while growing your leadership skills in a dynamic environment.
  • Qualifications: Passionate people leader with retail experience and a focus on customer service.

The predicted salary is between 30381 - 30381 £ per year.

A job where you can grow, lead, and make a real difference. At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Bureau Manager, you’ll lead a team in one of our busy Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.

What we’re looking for:

  • Passionate people leader who leads from the front, bringing out the best in the team.
  • Great communicator with an eye for detail, leaving no stone unturned.
  • Experience in driving and delivering revenue, performance and excellence every day.
  • Strong retail-based background with a passion for great customer service and displaying a positive can-do attitude.

What you’ll be doing:

  • Leading, supporting and championing your team to deliver excellence every day.
  • Working towards KPI’s and delivering on targets.
  • Reviewing the data to drive performance and continuous improvement and celebrating success together.
  • Ensuring the Bureau consistently meets compliance metrics, successfully passes internal audits, and operates to our business standard operating procedures.
  • Working in a fast-paced environment delivering fantastic customer service, processing foreign exchange transactions and online orders accurately so our customers leave happy.
  • Putting your training into action and offering expert advice on our products and services.
  • Following company processes and paying attention to the detail to ensure everything stays on track.

What’s in it for you:

  • Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
  • Wellbeing support: Programmes to help with physical, mental, and financial wellness.
  • Flexible shifts: We offer a variety of flexible shift patterns to suit different lifestyles.
  • 25 days holiday + bank holidays (pro-rata).
  • Monthly bonus: Earn extra when you hit your targets.
  • Pension plan: With Scottish Widows.
  • Career development: Access to training, learning pathways, and internal opportunities to grow.

What happens next:

  • Application review – Our Talent Acquisition team or Area Manager will take a look at your application.
  • Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
  • Bureau visit – Meet the Area Manager, see the bureau in action, and ask any questions you have.
  • Offer – If it’s a good fit, we’ll offer you the role and begin our pre-employment checks.

About Travelex: We’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply.

Ready to apply? We’re proud to be an inclusive employer. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click Apply and start your journey with us.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

Dual Site Bureau Manager - Tesco Travel in Poole employer: Travelex

Travelex, in partnership with Asda Travel Money, is an excellent employer that prioritises a supportive and collaborative work culture in Hereford. With flexible shifts, competitive bonuses, and ample opportunities for personal and professional growth, employees are encouraged to thrive while delivering exceptional customer service in a friendly bureau environment.

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Contact Details:

Travelex Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Dual Site Bureau Manager - Tesco Travel in Poole

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like Travelex. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Dual Site Bureau Manager - Tesco Travel in Poole

Leadership Skills
Customer Service
Communication Skills
Attention to Detail
Performance Management
Revenue Generation
Retail Experience

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Travelex.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on Travelex's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at Travelex

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Travelex.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at Travelex will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former Travelex employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.