At a Glance
- Tasks: Welcome customers and provide expert travel money advice in a friendly team.
- Company: Join Tesco Travel Money, a trusted name in foreign exchange.
- Benefits: Earn £13.50 per hour, enjoy flexible shifts, and access great discounts.
- Other info: Enjoy career development opportunities and a positive team culture.
- Why this job: Make a real impact while growing your skills in a supportive environment.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 28000 - 30000 € per year.
Hours per week: 24
Salary: £13.50 per hour + Monthly Bonus
Contract: Permanent, Part Time
A job where you can grow, connect, and make a real impact. At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureau, supporting our customers with their travel money needs and delivering brilliant service every time.
What the job involves:
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What we’re looking for:
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s in it for you:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Bravo Benefits: Discounts across retail, travel, and lifestyle.
- Flexible shifts: Patterns to suit different lifestyles, with overtime available.
- 25 days holiday + bank holidays (pro-rata).
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
What happens next:
- Application review – Our team will take a look and get in touch if your experience matches what we’re looking for.
- Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have.
- Offer – If it’s a good fit, we’ll offer you the role and support you through onboarding.
About Travelex: We’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply. At Tesco Travel Money, we bring that expertise to local communities across the UK.
Ready to apply? We’re proud to be an inclusive employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Tesco Travel Money Advisor in Leyland employer: Travelex
At Tesco Travel Money in Leyland, we offer a vibrant work culture where you can thrive as a Travel Money Advisor. With a focus on personal growth, our team enjoys flexible shifts, comprehensive wellbeing support, and opportunities for career development, all while delivering exceptional service to our customers. Join us to be part of a supportive environment that celebrates success and encourages you to make a meaningful impact every day.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Travel Money Advisor in Leyland
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco Travel Money and Travelex. Understanding their values and services will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Try out some mock interviews with friends or family. Focus on showcasing your customer service skills and how you can contribute to the team’s success.
✨Tip Number 3
Be ready to share your experiences! Think of examples where you've delivered fantastic customer service or worked well in a team. This will show that you’re a great fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our amazing team!
We think you need these skills to ace Tesco Travel Money Advisor in Leyland
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've made a difference for customers in the past, so share specific examples that showcase your communication skills and ability to build relationships.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the job description. Mention how your skills align with what we’re looking for, especially your passion for helping customers with their travel money needs.
Be Yourself:We love authenticity! Let your personality shine through in your application. Share your positive attitude and willingness to learn, as these traits are super important to us at Tesco Travel Money.
Apply Through Our Website:Ready to take the plunge? Make sure you apply through our website for the best chance of getting noticed. It’s the easiest way for us to review your application and get back to you quickly!
How to prepare for a job interview at Travelex
✨Know Your Stuff
Before the interview, brush up on Tesco Travel Money's services and products. Familiarise yourself with foreign exchange basics and be ready to discuss how you can help customers with their travel money needs.
✨Show Off Your People Skills
As a Travel Money Advisor, customer service is key. Prepare examples of how you've successfully interacted with customers in the past. Think about times when you went above and beyond to ensure a great experience.
✨Practice Active Listening
During the interview, demonstrate your ability to listen actively. This means not just hearing but understanding what’s being said. You might even want to ask clarifying questions to show you're engaged and keen to meet customer needs.
✨Team Spirit Matters
Emphasise your teamwork skills. Be ready to share experiences where you collaborated with others to achieve a common goal. Highlighting your positive attitude and willingness to learn will resonate well with the interviewers.
