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- Tasks: Welcome customers and provide expert travel money advice while achieving sales targets.
- Company: Join Asda Travel Money, a friendly team dedicated to fantastic customer service.
- Benefits: Earn £13.50 per hour, enjoy flexible shifts, and access wellness support.
- Other info: Enjoy 25 days holiday, monthly bonuses, and a supportive team culture.
- Why this job: Kickstart your career in a dynamic environment with opportunities for growth.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 28000 - 30000 £ per year.
Location: Swanley
Hours: 16 per week
Pay: £13.50 per hour + monthly bonus
Contract: Permanent, Part Time
A job where you can grow, connect, and make a real impact. At Asda Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time. Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
What The Job Involves
- Welcoming customers, building relationships and delivering fantastic customer service
- Understanding what matters most to each customer and helping them with their travel money needs
- Putting your training into action and offering expert advice on our products and services, converting interest into sales
- Consistently work towards achieving and exceeding team sales targets
- Working in a fast‑paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy
- Working together as a team driving performance, delivering excellence and celebrating success together
- Following company processes and paying attention to the detail to ensure everything stays on track
What We’re Looking For
- A great communicator who has a passion for great customer service
- Someone who actively listens to understand our customer needs and create a fantastic customer experience
- A positive, can‑do attitude where no challenge is too big and a desire to make a difference each day
- A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s In It For You
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates
- Wellbeing support: programmes to help with physical, mental, and financial wellness
- Bravo Benefits: discounts across retail, travel, and lifestyle
- Flexible shifts: a variety of flexible shift patterns to suit different lifestyles; voluntary overtime may be available during busy seasons
- 25 days holiday + bank holidays (pro‑rata)
- Monthly bonus: earn extra when you hit your targets
- Pension plan: with Scottish Widows
- Career development: access to training, learning pathways, and internal opportunities to grow
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Retail Sales Assistant in Kent employer: Travelex
Contact Detail:
Travelex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant in Kent
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Asda Travel Money and Travelex. Understanding their values and services will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. Being able to share these stories will demonstrate your passion for delivering fantastic service, which is key for this role.
✨Tip Number 3
Be ready to showcase your teamwork! Since this role involves working closely with others, prepare to discuss how you've collaborated in previous jobs. Highlighting your ability to drive performance as part of a team will make you stand out.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to get to know you better right from the start. Plus, it’s super easy to do!
We think you need these skills to ace Retail Sales Assistant in Kent
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in customer service. We want to see how you've made customers happy in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the job description. We love seeing how you connect your experiences to what we’re looking for.
Be Yourself: Let your personality shine through in your application. We’re looking for someone with a positive attitude and a can-do spirit, so don’t be afraid to show us who you are!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you started on this exciting journey with us!
How to prepare for a job interview at Travelex
✨Know Your Stuff
Before the interview, make sure you understand Asda Travel Money's services and how they help customers. Familiarise yourself with common travel money needs and be ready to discuss how you can assist customers in achieving their travel goals.
✨Show Off Your People Skills
As a Retail Sales Assistant, communication is key. Prepare examples of how you've successfully interacted with customers in the past. Think about times when you went above and beyond to ensure a great customer experience – this will show your passion for service.
✨Team Spirit Matters
Highlight your ability to work as part of a team. Be ready to share experiences where you collaborated with others to achieve a common goal. This role values teamwork, so demonstrating your team player attitude will definitely impress.
✨Stay Positive and Engaged
During the interview, maintain a positive attitude and show enthusiasm for the role. Employers love candidates who are eager to learn and grow. Ask questions about career development opportunities to show you're serious about making an impact.