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For Companies At a Glance
- Tasks: Lead a team to deliver excellent customer service and support travel money needs.
- Company: Join Asda Travel Money, a trusted name in foreign exchange.
- Benefits: Enjoy flexible shifts, 25 days holiday, and monthly bonuses.
- Why this job: Make a real difference while growing your career in a dynamic environment.
- Qualifications: Passionate leader with retail experience and a positive attitude.
- Other info: Access to training and career development opportunities.
The predicted salary is between 29055 - 34866 ÂŁ per year.
A job where you can grow, lead, and make a real difference. At Asda Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Bureau Manager, you'll lead a team in one of our busy Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.
What We're Looking For:
- Passionate people leader who leads from the front, bringing out the best in the team.
- Great communicator with an eye for detail, leaving no stone unturned.
- Experience in driving and delivering revenue, performance and excellence every day.
- Strong retailâbased background with a passion for great customer service and displaying a positive canâdo attitude.
What You'll Be Doing:
- Leading, supporting and championing your team to deliver excellence every day.
- Working towards KPI's and delivering on targets.
- Reviewing the data to drive performance and continuous improvement and celebrating success together.
- Ensuring the Bureau consistently meets compliance metrics, successfully passes internal audits, and operates to our business standard operating procedures.
- Working in a fastâpaced environment delivering fantastic customer service, processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Putting your training into action and offering expert advice on our products and services.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What's In It For You:
- Optional benefits available â including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Bravo Benefits: Discounts across retail, travel, and lifestyle.
- Flexible shifts: We offer a variety of flexible shift patterns to suit different lifestyles.
- 25 days holiday + bank holidays (proârata).
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
What Happens Next:
- Application review â Our Talent Acquisition team or Area Manager will take a look at your application.
- Online interview â Youâll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- Bureau visit â Meet the Area Manager, see the bureau in action, and ask any questions you have.
- Offer â If itâs a good fit, weâll offer you the role and begin our preâemployment checks.
About Travelex:
Weâre a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, weâve helped millions of people access international moneyâquickly, safely, and simply. At Asda Travel Money, we bring that expertise to local communities across the UK.
Ready to apply? Weâre proud to be an inclusive employer. Whoever you are, wherever youâre from, youâll be welcomed here. If youâre ready to take the next step in your career, click Apply and start your journey with us.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Retail Team Leader in Blackburn employer: Travelex
Contact Detail:
Travelex Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Retail Team Leader in Blackburn
â¨Tip Number 1
Get to know the company inside out! Research Asda Travel Money and Travelex, understand their values, and be ready to share how your experience aligns with their mission. This shows youâre genuinely interested and can make a real impact.
â¨Tip Number 2
Practice makes perfect! Before your online interview, run through common questions and even do a mock interview with a friend. This will help you feel more confident and articulate when discussing your leadership style and customer service skills.
â¨Tip Number 3
Show off your numbers! Be prepared to discuss specific examples of how you've driven revenue or improved performance in previous roles. Use data to back up your claims â itâs all about demonstrating your impact!
â¨Tip Number 4
Donât forget to ask questions! When you visit the bureau, come armed with thoughtful questions about team dynamics, KPIs, and growth opportunities. This not only shows your enthusiasm but also helps you gauge if itâs the right fit for you.
We think you need these skills to ace Retail Team Leader in Blackburn
Some tips for your application đŤĄ
Show Your Passion: When writing your application, let your passion for customer service and team leadership shine through. We want to see how you can bring out the best in your team and create a positive atmosphere.
Be Detail-Oriented: Make sure to highlight your attention to detail in your application. Mention any experience you have with compliance metrics or performance reviews, as this is key to our operations at Asda Travel Money.
Tailor Your Experience: Donât just list your previous jobs; connect your experience to what weâre looking for. Talk about how your retail background has prepared you to drive revenue and deliver excellent service every day.
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures you donât miss out on any important updates during the process!
How to prepare for a job interview at Travelex
â¨Know Your Stuff
Before the interview, make sure you understand Asda Travel Money's services and how they operate. Familiarise yourself with foreign exchange processes and be ready to discuss how you can contribute to delivering excellent customer service.
â¨Showcase Your Leadership Skills
As a Bureau Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully led teams in the past, focusing on how you motivated them and achieved targets together. This will demonstrate your ability to bring out the best in others.
â¨Be Data-Driven
Since the role involves reviewing data to drive performance, come prepared with examples of how you've used data to improve results in previous roles. Discuss specific KPIs you've worked with and how you celebrated successes with your team.
â¨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, how success is measured, or what challenges the bureau currently faces. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
