At a Glance
- Tasks: Welcome customers and provide expert travel money advice while achieving sales targets.
- Company: Join Asda Travel Money, a trusted name in foreign exchange.
- Benefits: Earn £13.50 per hour, enjoy flexible shifts, and receive monthly bonuses.
- Other info: Access to career development opportunities and wellbeing support.
- Why this job: Make a real impact by helping customers start their journeys with confidence.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 28000 - 35000 £ per year.
Location: Queslett
Hours: 32 per week
Pay: £13.50 per hour + monthly bonus
Contract: Permanent, Part Time
A job where you can grow, connect, and make a real impact. At Asda Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.
What the job involves:
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services, converting interest into sales.
- Consistently work towards achieving and exceeding team sales targets.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What we’re looking for:
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s in it for you:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Flexible shifts: We offer a variety of flexible shift patterns to suit different lifestyles.
- 25 days holiday + bank holidays (pro-rata).
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
What happens next:
- Application review – Our team will take a look and get in touch if your experience matches what we’re looking for.
- Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have.
- Offer – If it’s a good fit, we’ll offer you the role and begin our pre-employment checks.
About Travelex:
We’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply. At Asda Travel Money, we bring that expertise to local communities across the UK.
Ready to apply? We’re proud to be an inclusive employer. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click Apply and start your journey with us.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Travel Money Sales Associate - Flexible Shifts & Bonus in Birmingham employer: Travelex
At Asda Travel Money, we offer a vibrant work environment where you can thrive as a Travel Service Partner. With flexible shifts, a supportive team culture, and opportunities for career development, you’ll not only enhance your skills but also enjoy a rewarding experience helping customers embark on their journeys. Our commitment to employee wellbeing, including access to private medical insurance and wellness programmes, makes us an excellent employer in the heart of Queslett.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Money Sales Associate - Flexible Shifts & Bonus in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Asda Travel Money and Travelex. Understanding their values and services will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering fantastic service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your teamwork spirit! Asda Travel Money values collaboration, so be prepared to discuss how you've worked effectively in a team before. Highlight any challenges you faced and how you helped your team succeed together.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Travel Money Sales Associate - Flexible Shifts & Bonus in Birmingham
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the job description. We love seeing candidates who understand what we’re looking for and can connect their experiences to our needs.
Be Yourself:We’re all about authenticity here at StudySmarter. Let your personality shine through in your application. Share your passion for travel and customer service, and don’t be afraid to show us what makes you unique!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Travelex
✨Know Your Stuff
Before the interview, brush up on your knowledge of foreign exchange and travel money services. Familiarise yourself with common questions customers might ask and be ready to share how you would provide excellent service in those situations.
✨Showcase Your Communication Skills
As a Travel Service Partner, communication is key. During the interview, demonstrate your ability to listen actively and respond thoughtfully. Share examples of how you've built relationships with customers in the past.
✨Emphasise Teamwork
This role requires a strong team player. Be prepared to discuss your experiences working in teams, how you contribute to group success, and how you celebrate achievements together. Highlight any specific instances where you helped your team meet targets.
✨Bring a Positive Attitude
A can-do attitude goes a long way! Make sure to convey your enthusiasm for the role and your willingness to tackle challenges. Share stories that reflect your positive outlook and how it has helped you overcome obstacles in previous jobs.
