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- Tasks: Help customers with foreign exchange and provide exceptional service in a vibrant retail environment.
- Company: Join Travelex, a leading foreign exchange provider with a focus on customer experience.
- Benefits: Enjoy flexible hours, competitive pay, employee discounts, and wellness programmes.
- Why this job: Make a difference by helping travellers while building relationships and earning bonuses.
- Qualifications: Great communication skills and a desire to succeed in a customer-focused role.
- Other info: Opportunities for career growth and a supportive onboarding process.
The predicted salary is between 13 - 16 £ per hour.
Job Type: Permanent, Part-Time
Hours per week: 18
Salary: £13 per hour + Monthly Bonus
Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday.
Benefits:
- A wide range of insurances such as Private Medical, Dental and Critical Illness.
- Discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
- Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
- A wide range of employee discounts provided by Bravo Benefit.
- Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime.
- 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days.
- Opportunity to earn a monthly bonus on top of base salary for hitting targets.
- Pension with a great Pension Provider – Scottish Widows.
As an integral part of the Asda Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.
What will you be doing?
- Nurturing and forming relationships with customers to gain a better understanding of their travel.
- Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services.
- Engaging with customers to process all foreign exchange transactions accurately and efficiently.
- Delivering on key performance goals both procedural, operational and customer focused.
- Utilising your keen eye for detail to process daily online FX request and deliveries.
- Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures.
What do I need to have?
- Great Communicator - You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
- Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process.
About Travelex: We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers’ access to international money, however and whenever.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Retail Sales Assistant in Birkenhead employer: Travelex
Contact Detail:
Travelex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant in Birkenhead
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Travelex and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your communication skills and desire to succeed, which are key for this role.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. First impressions matter, and looking polished shows that you care about the opportunity.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Sales Assistant in Birkenhead
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for travel and customer service. Make it engaging and relatable!
Tailor Your Application: Make sure to tailor your application to the Retail Sales Assistant role. Highlight your communication skills and any experience you have in customer service or retail. We love seeing how you can fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Travelex
✨Know Your Stuff
Before the interview, make sure you research Travelex and their services. Understand the foreign exchange market and be ready to discuss how you can help customers with their travel money needs. This shows your genuine interest in the role and the company.
✨Show Off Your People Skills
As a Retail Sales Assistant, communication is key. Prepare examples of how you've successfully built relationships with customers in the past. Think about times when you went above and beyond to provide excellent service – this will highlight your ability to connect with people.
✨Flexibility is Key
Since the job requires flexible hours, be prepared to discuss your availability openly. Highlight your willingness to work various shifts and how you can adapt to the needs of the business. This will demonstrate that you're a team player who can fit into their dynamic environment.
✨Bring Your A-Game
Travelex values those who are driven to succeed. Share your personal goals and how they align with the company's mission. Talk about your desire to hit targets and contribute to the team's success, as this will show that you're motivated and ready to make a difference.
