At a Glance
- Tasks: Lead and inspire a team to achieve sales targets and drive customer service excellence.
- Company: Join Travelex, a leading foreign exchange provider with a dynamic culture.
- Benefits: Enjoy a competitive salary, flexible benefits, and 25 days holiday.
- Why this job: Make a real impact in a role that fosters growth and collaboration.
- Qualifications: Experience in multi-site retail management and strong leadership skills.
- Other info: Remote work with travel across the southwest; excellent career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Retail Area Manager – Tesco Travel Money
Job Type: Fixed Term – MAT Leave – 1 Year
Hours per week: 37.5
Location: Remote – however covering stores across southwest, Bristol to Cornwall. You must have a UK full driving license and the capability to travel within these locations.
As an Area Manager in the Tesco Retail Division, you will inspire a team of Bureau Managers and Travel Service Partners. A key aspect of the role will include motivating your team to achieve sales targets as well as taking ownership of budget management, revenues and general retail costs.
You will have a passion for driving customer service through your team and create a team of high performers through a clear succession plan.
So, what will this role involve?
- Manage and coach a team of Bureaus Managers to drive performance, recruitment and colleague development
- Manage costs, expenses and resource profiling across the area to ensure operational efficiency
- Ensure all colleagues in your area are fully compliant with various health and safety, operational training, procedures and standards
- Support the expansion of the Travel Money network to maximise profitability by being involved in the coordination of new bureau implementation and upgrades of existing bureau
- Drive product launches and in-store promotions/campaigns
- Manage communication for all store colleagues and Bureau Managers
- Execute business plans designed by the Divisional Manager and maintain ownership of area-specific plans that support strategy delivery
- Using data, prioritize interventions, business performance improvements and margin optimization, including discount management
- Build and maintain strong relationships with Head of Retail, Divisional Manager, Tesco store managers, and internal support functions (finance, HR, IT, compliance, commercial/product team)
- Foster collaboration and alignment across all stakeholders to support commercial and operational objectives
What will you need?
- Experience managing multi-site retail or service operations, driving profitability, growth and operational efficiency
- Proven ability to lead, coach and develop teams, including succession planning and performance management
- Confident, decisive communication style and the ability to motivate your team
- Experience leading a team across multiple sites and achieving the best results
- The willingness to learn, be hands-on and manage teams remotely
- Strong record of performance delivery through increased customer service sales and cost management
- Background in customer facing environment
- Excellent planning, organizational and decision-making skills
- Operational capabilities
- In-depth understanding of compliance & risk in a retail and financial services environment
- Ability to analyze complex reports and place actions accordingly
- UK Driving License and capability to travel across the assigned area. Frequent travel will be required for business meetings & site visits outside of the designated area
What’s in it for you?
We believe our colleagues are our key differentiator. We aim to create a safe and dynamic environment where all colleagues can thrive, feel supported and engaged, and reach their full potential.
- Company pension scheme
- A leading flexible benefits package including but not limited to critical illness, dental insurance, and private medical insurance
- Cycle to Work Scheme and an employee wellness programme that offers wellbeing and financial advice
- A wide range of employee discounts provided by Bravo Benefit
- 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to buy more days
About Travelex
We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognized brand in international money. Our mission is to simplify our customers’ access to international money, however and whenever.
Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex family by clicking apply!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Area Manager employer: Travelex
Contact Detail:
Travelex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Travelex on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Travelex’s values and recent news. Show us you’re passionate about driving customer service and how you can inspire a team to hit those sales targets.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. Focus on your leadership experience and how you've managed teams across multiple sites. We want to hear those success stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Travelex family. Let’s get you that Area Manager role!
We think you need these skills to ace Area Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Area Manager role. Highlight your experience in managing multi-site operations and any achievements in driving profitability and team performance. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for customer service and your ability to motivate teams. Let us know why you're excited about the opportunity to work with us at Travelex.
Showcase Your Leadership Skills: In your application, be sure to highlight specific examples of how you've led and developed teams in the past. We love seeing candidates who can inspire others and drive results, so don’t hold back on those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the Travelex family!
How to prepare for a job interview at Travelex
✨Know Your Numbers
As an Area Manager, you'll need to manage budgets and drive profitability. Brush up on your financial metrics and be ready to discuss how you've successfully managed costs and increased revenues in previous roles.
✨Showcase Your Leadership Style
This role is all about inspiring and motivating a team. Prepare examples of how you've led teams in the past, focusing on your coaching techniques and how you've developed high performers. Be ready to share specific success stories!
✨Understand the Business
Familiarise yourself with Tesco's Travel Money services and their operational standards. Knowing the ins and outs of the business will show your genuine interest and help you answer questions more effectively during the interview.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and decision-making abilities. Think of situations where you've had to analyse complex reports or manage compliance issues, and be ready to explain your thought process.