At a Glance
- Tasks: Welcome customers and provide expert travel money advice in a friendly team.
- Company: Join Asda Travel Money, a trusted name in foreign exchange.
- Benefits: Earn £13/hour, enjoy flexible shifts, and access wellness support.
- Other info: Opportunities for career development and monthly bonuses.
- Why this job: Make a real impact while growing your skills in a dynamic environment.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 26000 - 28000 £ per year.
Location: Wigan
Hours: 20 per week
Pay: £13.00 per hour + monthly bonus
Contract: Permanent, Part Time
A job where you can grow, connect, and make a real impact.
At Asda Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you'll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time. Whether you're looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
What the job involves:
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services, converting interest into sales.
- Consistently work towards achieving and exceeding team sales targets.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What we're looking for:
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day. A real team player who's ready to learn, grow and develop as part of our amazing team.
What's in it for you:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Bravo Benefits: Discounts across retail, travel, and lifestyle.
- Flexible shifts: We offer a variety of flexible shift patterns to suit different lifestyles.
- 25 days holiday + bank holidays (pro-rata).
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
What happens next:
- Application review – Our team will take a look and get in touch if your experience matches what we're looking for.
- Online interview – You'll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have.
- Offer – If it's a good fit, we'll offer you the role and begin our pre-employment checks.
We're proud to be an inclusive employer. Whoever you are, wherever you're from, you'll be welcomed here. If you're ready to take the next step in your career, click Apply and start your journey with us.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Retail Sales Assistant in Wigan employer: Travelex Limited
Asda Travel Money, in partnership with Travelex, is an excellent employer that prioritises employee growth and a supportive work culture. With flexible shifts, comprehensive wellbeing support, and opportunities for career development, you can thrive in a dynamic environment while making a meaningful impact on customers' travel experiences. Join our friendly team in Wigan and enjoy competitive pay, monthly bonuses, and a commitment to inclusivity and diversity.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant in Wigan
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Asda Travel Money and Travelex. Understanding their values and services will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can showcase your ability to listen and respond to customer needs. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows you’re serious about the role and respect the company’s image.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Sales Assistant in Wigan
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight any experience you have in customer service. We want to see how you've made a difference for customers in the past, so share specific examples that showcase your skills!
Be Yourself:We love authenticity! Let your personality shine through in your application. Don’t be afraid to show us your passion for helping others and your positive attitude. It’s all about connecting with our team and customers.
Tailor Your Application:Take a moment to read through the job description and align your application with what we’re looking for. Mention how your skills and experiences match the role of a Retail Sales Assistant, especially in delivering fantastic customer service.
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Travelex Limited
✨Know Your Customer Service Basics
Before the interview, brush up on key customer service principles. Understand how to actively listen and respond to customer needs, as this role is all about delivering fantastic service. Think of examples from your past experiences where you’ve gone above and beyond for a customer.
✨Familiarise Yourself with Travel Money Products
Get to know the types of travel money products and services offered by Asda Travel Money. Being able to discuss these confidently during your interview will show that you're genuinely interested in the role and ready to hit the ground running.
✨Prepare for the Currency Conversion Exercise
Since there’s a currency conversion exercise in the online interview, practice some basic conversions beforehand. Brush up on your maths skills and be ready to explain your thought process clearly, as this will demonstrate your ability to work accurately under pressure.
✨Show Your Team Spirit
As a Retail Sales Assistant, teamwork is crucial. Be prepared to share examples of how you've worked effectively in a team before. Highlight your positive attitude and willingness to support your colleagues, as this aligns perfectly with the company culture.
