At a Glance
- Tasks: Help customers with their travel money needs and deliver fantastic service.
- Company: Join Tesco Travel Money, a friendly team partnered with Travelex.
- Benefits: Enjoy discounts across retail, travel, and lifestyle with Bravo Benefits.
- Why this job: Build your skills and grow your career while making a real impact.
- Qualifications: Active listening skills and a passion for customer service.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.
This role offers the opportunity to build your skills, take on new challenges, or grow your career. We are looking for someone who actively listens to understand our customer needs and create a fantastic customer experience.
Optional benefits available:
- Bravo Benefits: Discounts across retail, travel, and lifestyle.
Our team will take a look and get in touch if your experience matches what we are looking for. If it’s a good fit, we’ll offer you the role and support you through onboarding.
At Tesco Travel Money, we have helped millions of people access international money—quickly, safely, and simply.
Tesco Travel Money Advisor employer: Travelex Limited
Contact Detail:
Travelex Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor
✨Tip Number 1
Get to know Tesco Travel Money and Travelex inside out! Research their services, values, and customer service approach. This way, when you chat with the team, you can show off your knowledge and passion for helping customers.
✨Tip Number 2
Practice your active listening skills! During interviews or chats, make sure you really understand what the interviewer is saying. Reflect back what you hear to show you're engaged and ready to create fantastic customer experiences.
✨Tip Number 3
Don’t just wait for job openings—network! Connect with current employees on LinkedIn or at events. Ask them about their experiences and share your enthusiasm for joining the Tesco Travel Money team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about wanting to be part of the Tesco Travel Money family.
We think you need these skills to ace Tesco Travel Money Advisor
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you've actively listened to customers and created fantastic experiences in the past.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Travel Money Advisor role. Mention specific skills or experiences that align with what we’re looking for at Tesco Travel Money.
Be Yourself: We love authenticity! Let your personality shine through in your application. Share your passion for travel and helping others, as this will resonate with us and show that you’re a great fit for our friendly team.
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to review your application and get in touch if we think you’d be a great addition to our team!
How to prepare for a job interview at Travelex Limited
✨Know Your Stuff
Before the interview, make sure you understand Tesco Travel Money and its partnership with Travelex. Familiarise yourself with their services and how they help customers. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Since this role is all about delivering fantastic customer service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your ability to create a great customer experience.
✨Practice Active Listening
During the interview, practice active listening. This means really paying attention to what the interviewer is saying and responding thoughtfully. It’s a key skill for the role, so showing that you can listen and understand will set you apart from other candidates.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. This could be about team dynamics, training opportunities, or how success is measured in the role. Asking insightful questions shows your enthusiasm for the position and helps you determine if it’s the right fit for you.